ACH Specialist - LOCALS ONLY
SGS Technologies, we are a software development and staffing company that doesn’t simply talk services – we accomplish them. With two decades of experience, we use a combination of latest technological knowledge, future-driven ideas, and specialized skills for multiple forms of IT requirements. SGS has served numerous clients nationwide in various industries and we want you to be a part of that growth and opportunity!
- This position is contract only with strong opportunity for extension
- This role will be 100% remote but candidates must be located in St Pete/Tampa, Memphis TN or Southfield MI ONLY!
- Candidates must have a suitable work-from-home area and reliable internet access. The laptop / equipment will be shipped to the new hire, directly.
Job Summary: This position will support the ACH / Cash Control department. This team is primarily responsible for establishing ACH profiles (direct deposit) which allow the branches and their clients to initiate electronic fund transfers. The Cash Management Associate will mainly handle basic ACH form processing. Most of their communication will be done via email or Skype (instant messaging); however, depending on their performance, Rodney may have them handle phone calls down the road (but likely not for a couple months). Job Duties:
- Review and process ACH (direct deposit) forms that are received via an electronic cue
- Perform data entry relating to clients' confidential banking information (i.e. personal account numbers, demographic information, etc.) while maintaining a high attention to detail and accuracy
- Researches any errors or problems concerning entries made at the branch or Home Office level
- Reviews and corrects processing errors as appropriate
- Communicate with clients via email and instant messaging (clientele consists of Financial Advisors and their support staff/ client's other branches)
- Perform various duties as assigned
Work Schedule: 8am-5pm, with 1-hour unpaid lunch Skills:
- Must Haves At least 2 years of recent office experience, ideally in a data entry-centric role where accuracy was extremely important.
- Please have all candidates complete a data entry test. In order to be submitted, candidates must score at least 85% accuracy and at least 7500 keystrokes per hour. Include the results at the top of the resume.
- Extremely detail oriented (accuracy in this role is very important)
- Clear and professional written and oral communication skills - proper grammar and spelling is extremely important
- Professional demeanor Customer service-oriented
- Experience within banking / financial services is a HUGE plus
Minimum of a High School diploma or equivalent, Bachelor's Degree preferred