Admin Assistant (Job ID: ROBTIA3R)
About the position As an Admin Assistant, you will serve as a vital link between the clinic and its patients, ensuring a seamless journey toward holistic health. This role is designed for a detail-oriented professional who thrives in a fast-paced medical environment and is passionate about supporting individuals on their weight loss and wellness paths. You will be responsible for the high-level administrative orchestration of patient care—from managing precise hair and specimen logistics to maintaining accurate health records. Your mission is to uphold the clinic’s 27-year reputation for excellence by providing professional, empathetic communication and ensuring that no detail in a patient's personalized program is overlooked.
Responsibilities
- Handle patient follow-ups, and ensuring that paperwork is complete.and hair and specimen samples are mailed out in a timely manner
- Schedule and manage appointments with accuracy and professionalism
- Respond to patient inquiries and maintain excellent client communication
- Manage and update spreadsheets, reports, and administrative records
- Collaborate with the internal team to ensure smooth workflows and task completion
Requirements
- Excellent English communication skills (verbal and written)
- Highly organized and able to manage multiple tasks efficiently
- Strong attention to detail
- Tech-savvy, comfortable using spreadsheets, scheduling tools, and administrative platforms
- Self-starter with strong follow-up skills and the ability to stay on top of tasks
- Prior experience in medical healthcare or patient coordination is required
- C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their entire shift.