Bilingual Licensed Healthcare Insurance Agent – Spanish-English
Job Description:
- Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
- Provide full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
- Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
- Identify additional needs customers may have and help them to upgrade products or services
- Complete the sale or renewal of a health plan that best suits the customer's needs
Requirements:
- Current Health insurance license in your state of residence
- High speed internet (>25 mbps download and 10 mbps upload)
- Minimum six (6) months sales experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy
- Strong customer service orientation (empathy, compassion and listening skills)
- High school diploma or equivalent
- Strong computer navigation skills and experience, as this role is 100% remote
Benefits:
- All license fees provided by TTEC as your employer
- Continuing education paid by TTEC
- Paid time off
- Tuition reimbursement
- Health and wellness incentives