Business Development Representative (BDR) – Clinical Solutions
Are you interested in identifying business opportunities with hospitals, health systems, and healthcare providers in North America with nursing and enterprise solutions? Do you excel in contacting major accounts and decision makers, to generate interest in outcome driven healthcare and nursing solutions? About our Team Clinical Solutions is a technology & information solutions business focused on helping doctors, nurses, and other health care professionals. Our product portfolio spans market-leading solutions in Clinical Reference, Advanced Clinical Decision Support, Nursing, Patient Engagement and Precision Medicine. Our products aim to optimize care delivery, patient experience, and financial outcomes.
About the Role
Elsevier is looking for a motivated, action-oriented, self-starter to create new sales opportunities. You will be promoting our market-leading Nurse Reference, Clinical Skills, and Continuing Education Learning solutions. You will focus on prospecting within an assigned territory of designated healthcare systems. This includes Hospitals, Healthcare Systems, and home health care facilities. We facilitate insights and critical decision-making for customers across global research and health ecosystems.
Responsibilities
Research, identify, and prospect target healthcare organizations within assigned North American territories through phone, email, LinkedIn, and other outreach channels. Execute multi-channel prospecting campaigns to generate qualified sales opportunities and build a strong pipeline. Conduct detailed account research to understand organizational priorities, budgeting cycles, business challenges, current solutions, key stakeholders, and buying committee structures. Identify key contacts and decision-makers within customer organizations and develop effective working relationships with prospective buyers. Apply consultative selling techniques to uncover customer needs, challenges, and goals, while articulating the value and outcomes Elsevier solutions can deliver. Qualify opportunities using established sales methodologies and determine organizational fit, business need, decision-making authority, and purchasing timelines. Schedule and coordinate qualified discovery meetings for Sales Executives and provide comprehensive opportunity handoff information. Participate in initial discovery conversations to ensure seamless customer experience and continuity throughout the sales process. Manage and close designated transactional sales opportunities within smaller healthcare organizations following established sales processes and playbooks. Expand engagement within existing Elsevier customer accounts by identifying and developing relationships with new stakeholders and influencers. Create and implement account plans to support territory growth and opportunity development. Maintain accurate and timely records of prospecting activities, account intelligence, pipeline updates, and customer interactions within CRM systems. Provide accurate reporting and forecasting of business opportunities and sales activity. Collaborate effectively with Product Management, Marketing, Operations, Customer Success, and Implementation teams to support customer engagement and revenue growth. Promote product campaigns, strategic initiatives, and solution offerings aligned with business objectives. Deliver virtual presentations, introductory demonstrations, and customer-facing meetings using other digital platforms. Gather and communicate market intelligence, competitive insights, customer feedback, and industry trends to leadership and cross-functional teams. Consistently achieve or exceed pipeline generation, activity, and revenue-related objectives.
Requirements
Minimum of 2 years of successful B2B sales, business development, lead generation, or technology solution selling experience, preferably within healthcare, healthcare technology, SaaS, or a related industry. Proven track record of success in prospecting, generating new business opportunities, and achieving or exceeding sales targets. Experience engaging decision-makers and executive-level stakeholders within complex organizations. Demonstrated ability to apply consultative selling techniques to identify customer challenges and align solutions to business outcomes. Experience selling technology-enabled solutions within a healthcare or similarly complex B2B environment. Strong prospecting, account research, qualification, and opportunity management skills. Ability to accurately forecast opportunities and manage pipeline activity. Excellent communication, presentation, interpersonal, and relationship-building skills. Strong analytical, organizational, problem-solving, and time-management abilities. Knowledge of the healthcare industry and healthcare regulatory environment is preferred. Experience working effectively within a matrixed organization and collaborating across multiple business functions. Proficiency with CRM platforms and sales engagement tools. Fluency in English, both written and verbal. Ability to travel as required, approximately 20% overnight travel. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.