Claim Director
About the position With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary This position will report to the Managing Director of Claims in our Morristown, NJ office. The ideal candidate will have a strong coverage background and a high level of technical claim handling ability with experience in property, general casualty, excess casualty, specialty and professional lines, as well as an in-depth knowledge of reinsurance terms and concepts. The claims professional must have an extensive knowledge of the re/insurance industry, including reinsurance claim handling experience. This position will require 20-30% travel conducting claim audits and client visits.
Responsibilities
- Ensures all assigned claims are properly documented, reserved and processed.
- Identify and address coverage issues within reinsurance contracts and underlying insurance policies.
- Coordinate with Underwriters, business partners and outside vendors to schedule audits, determine file selections, conduct audits and prepare audit reports/summaries, oversee audits performed by vendors and communicate findings to internal stakeholders.
- Communicate with brokers and cedents regarding account and claim specific requests for information, coverage issues, payment requests and ceded issues.
- Maintain a high level of claim and industry-related expertise in order to assure technical competency and communicate significant issues and relevant changes to Underwriters, Actuaries, and Executive Management.
- Communicate with claims team about claim issues, large claims and potential accumulations.
- Review of ceded claim reserves for proper allocation to treaties and determining if additional case reserves are necessary.
Requirements
- Excellent communication skills and ability to work in a team.
- At least 8-10 years of experience in primary/reinsurance property & casualty claims.
- Experience in managing complex and litigated claims.
- Good working knowledge of legal processes and laws concerning insurance claims.
- Experience conducting reinsurance claims audits.
- Detailed technical knowledge of property, general/excess casualty and professional lines business.
- Proficiency in MS Word/Excel/Power Point.
- Excellent inter-personal skills
- College degree required.
Nice-to-haves
- Knowledge of workers compensation and surety claim handling a plus.
- Post graduate degree and/or industry certification/designation preferred.
Benefits
- multiple medical plans plus dental, vision and prescription drug coverage
- a competitive 401k with generous matching
- PTO beginning at 20 days per year
- up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
- basic Life and AD&D Insurance as well as Short and Long-Term Disability
- Paid Parental Leave of up to 10 weeks
- Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care