Community Development Mortgage Loan Officer

About the position This role is tasked with originating residential mortgages for Low-to-Moderate Income (LMI) communities, majority-minority populations, LMI individuals, and minority individuals including those identifying as Black or African American, Hispanic, American Indian, and Asian/Hawaiian/Pacific Islander. Additionally, the position is responsible for cultivating strong partnerships with nonprofit and local community organizations to inform first-time homebuyers about both internal and government mortgage products.

Responsibilities

• Research and recommend new LMI lending products and services, and review current product offerings.
• Maintain a pipeline of CRA and non-CRA book of business.
• Conduct inclusive marketing efforts to develop new leads, loans, and bank relationships.
• Conduct first-time homebuyer classes and host vendor tables at community events.
• Establish and maintain relationships with nonprofit housing groups, state and local affordable housing organizations, and realtors to further mortgage origination in LMI areas.
• Engage with community and other organizations focused on affordable housing programs for down payment assistance or minority communities.
• Promote the bank’s CRA/LMI and minority lending programs internally and externally to increase LMI mortgage activity.
• Advise and educate current and potential customers on homeownership, borrowing, and mortgage loans.
• Provide excellent customer service from approval through closing, working closely with internal staff.
• Review reports, attend monthly meetings, and maintain knowledge of the bank’s performance in designated assessment areas.
• Meet monthly with the VP CRA and Community Development Officer to assess and create action plans for CRA mortgage goals.
• Be familiar with and comply with the Bank Secrecy Act and USA PATRIOT Act, completing required reports and reporting violations.
• Be familiar with and comply with all applicable federal and state banking regulations.
• Develop and maintain relationships with key community partners and nonprofit organizations serving underserved groups.
• Represent the bank on boards/committees or taskforces supporting low- and moderate-income communities.
• Attend community events related to CRA and community development.
• Promote home ownership through community outreach efforts in low-to-moderate and majority-minority census tracts.
• Assist in assessing community needs and executing strategies for CRA and Community Development goals.
• Process Federal Home Loan Bank of Indianapolis (FHLBI) down payment assistance grants, ensuring compliance and accurate documentation.
• Monitor all FHLBI grants, ensuring discharge after 5 years.
• Ensure compliance with FHLBI grant requirements and maintain accurate documentation.

Requirements

• 3+ years’ experience in community and diversity mortgage loan origination.
• Working knowledge of FHA, conventional, and governmental lending guidelines.
• Working knowledge of federal lending regulations, CRA, Multicultural and HUD income guidelines.
• Must hold NMLS or be eligible to register with the National Mortgage Licensing System and Registry.
• Experience with Community Reinvestment Act related to consumer products and services, small business banking and/or community development lending.
• Strong organizational and administrative skills.
• Ability to work throughout an assigned region/territory while supporting organizational goals.
• Bachelor’s degree required.
• Knowledge to assist in the implementation of the Bank’s Community Reinvestment Act strategies.
• Strong project management skills required to develop and implement projects, initiatives and plans across assigned assessment area(s).
• Organizes and motivates others to achieve organizational goals for CRA and Community/Economic Development.
• Represents the Bank professionally to both internal and external constituents.
• Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners.
• Has group presentation skills.
• Ability to analyze Community Reinvestment Act performance and market data.
• Ability to prepare qualitative and quantitative assessments and effectively communicate results.
• Knowledge of Microsoft Office products, Word, Excel, PowerPoint, and SharePoint required.
• Ability to teach, educate and provide mentorship.
• Ability to work independently as well as with a team.
• Ability to identify opportunities and solutions that contribute to the bank’s Community Reinvestment Act performance.

Nice-to-haves

• Retail and/or Mortgage lending experience preferred.