Customer Service Associate - Loan Origination (Seasonal | Remote)
Customer Service Associate (Seasonal | Remote) $15.00/hour | Full-Time | Monday–Friday, 1130 AM – 800 PM ET Read This First — This Role Isn’t for Everyone This is a high-volume call center role with constant inbound calls for most of your shift.
- Seasonal/temporary position
- You will be on the phone the majority of your day
- Remote (on-shore only) — reliable internet required + backup connection (hotspot and alternate location) What You’ll Do
- Handle back-to-back inbound calls from customers
- Assist with loan applications and documentation
- Resolve issues quickly and professionally
- Follow structured workflows and log all interactions accurately What It Takes to Succeed
- You can stay focused and professional during repetitive, high-volume work
- You manage time well and don’t fall behind when call volume spikes Requirements (Non-Negotiable)
- 2+ years inbound call center experience
- 1+ year financial services experience
- Strong communication skills
- Ability to work independently in a remote environment
- Must be on-shore in the Contiguous United States (48 states) Technical Requirements
- Reliable high-speed internet
- Backup connection required (hotspot or alternate workspace)
- Personal laptop for training (equipment provided after) Pay $15.00 per hour Work Location Remote Apply To this Job