Dept. Assistant - AUS Clinic Front Desk - M. Kennedy [Work Study]
• Applicants must be enrolled students at Antioch University living in the United States* Start Date: 7/1/2026 End Date: 9/27/2026 Number of Positions: 4 - position staffs the front desk for the AUS Clinic and must cover Clinic's hours of operation, daily Hours per Week: 15-20 hrs/wk needed = 15-20 hrs/1 student or 60-80 hrs/4 students Weekends Required: No Evenings Required: Yes Supervisor: Melissa Kennedy Alternate Supervisor: Saori Den This position allows for remote work Yes/No: No Percentage of time that could be remote (0-100%): N/A Method to assess remote work: N/A
Job Description
The Antioch Community Counseling and Psychology Clinic is looking for a work study student to fill a Clinic front desk position starting in the Summer '25 quarter. Training for this position would start as soon as possible. The Clinic staff hours are Monday - Thursday 9:30am - 7pm and Friday 9:30am - 5pm. Shifts are generally 4-5 hours long. Responsibilities include:
- Monitoring the Clinic voicemail and email.
- Calling clients to take payments via phone.
- Answering or referring inquiries to the appropriate staff.
- Intake processing via phone or email of new clients including scheduling
appointments.
- Maintaining client accounts by obtaining, recording, and updating personal and
financial i nformation.
- Protecting client rights by maintaining the confidentiality of personal and financial
information.
- Assisting student therapists with Clinic procedures.
- Other projects as assigned by the Clinic coordinator.
Qualifications:
- Prior administrative and customer service experience preferred.
- Familiarity with MS Office and Google sheets.
- Strong communication skills.
Qualifications
- Prior administrative and customer service experience preferred.
- Familiarity with MS Office and Google sheets.
- Strong communication skills.
Does this position meet the definition of Community Service? No How to Apply: The students complete an application and a provide reference. Email: [email protected] Position Type: Work Study Department: Administration/Student Affairs