Entry Level Customer Service - REMOTE

This role is focused on connecting with clients through virtual appointments, identifying their needs, explaining available programs, and guiding them through a simple decision-making process. What This Role Involves You will spend your day speaking with individuals and families who are looking for information about coverage and benefit options. Your goal is to provide a professional experience, build trust, answer questions, and help each client choose the option that best fits their needs. Day-to-Day Duties Speak with clients through phone and video appointments Present available benefit options in a clear and professional way Ask questions to understand each client's needs Provide guidance based on the client's situation Follow up with clients after appointments Help complete online forms and documentation Keep client records organized and accurate Participate in training, coaching, and team meetings Work toward personal and team performance goals What You Can Expect Fully remote work environment Structured training and support Weekly compensation with bonus opportunities Flexible schedule options Mentorship from experienced leaders Career growth and advancement opportunities Leadership development for top performers Supportive team culture Who This Is Best For This opportunity is a good fit for someone who is confident speaking with people, enjoys a sales-focused environment, and wants to grow in a long-term remote career. Ideal qualities include: Strong communication skills Self-motivated and goal-oriented mindset Professional and positive attitude Ability to build trust with clients Strong organization and follow-up skills Comfortable using online tools and video meetings Ability to work independently from home This role is ideal for someone looking to build a remote career in client sales while helping individuals and families make informed decisions about their benefit options.