[Hiring] Acute Clearance Specialist - Intake Coordinator @Soleo Health Inc
Role Description Soleo Health is seeking an Acute Clearance Specialist to support our Specialty Infusion Pharmacy and work Remotely (USA). Join us in Simplifying Complex Care! Acute home infusion experience required, and must be able to work 8.00-4:30pm Central Time. The Clearance Specialist is responsible for processing new referrals including but not limited to verifying patient eligibility, test claim adjudication, coordination of benefits, and identifying patient estimated out of pocket costs. They will also be responsible for preparation, submission, and follow up of payer authorization requests.
- Perform benefit verification of all patient insurance plans including documenting coverage of medications, administration supplies, and related infusion services
- Responsible to document all information related to coinsurance, copay, deductibles, authorization requirements, etc.
- Calculate estimated patient financial responsibility based off benefit verification and payer contracts and/or company self-pay pricing
- Initiate, follow-up, and secure prior authorization, pre-determination, or medical review
- Review and obtain clinical documents for submission purposes
- Communicate with patients, referral sources, other departments, and any other external and internal customers regarding status of referral, coverage and/or other updates as needed
- Refer or assist with enrollment any patients who express financial necessity to manufacturer copay assistance programs and/or foundations
- Generate new patient start of care paperwork
Qualifications
- High school diploma or equivalent
- At least 2 years of home infusion specialty pharmacy and/or medical intake/reimbursement experience preferred
- Working knowledge of Medicare, Medicaid, and managed care reimbursement guidelines including ability to interpret payor contract fee schedules based on NDC and HCPCS units
- Strong ability to multi-task and support numerous referrals/priorities while ensuring productivity expectations and quality are met
- Ability to work in a fast-paced environment
- Knowledge of HIPAA regulations
- Basic level skill in Microsoft Excel & Word
- Knowledge of CPR+ preferred
Requirements
- Must be able to work Full time, 40 hours per week, Monday-Friday 8.00-4:30pm Central Time (with a 30 min lunch)
- Weekend on-call once every 3 weeks
- Must have experience with Acute Infusion for Prior authorization/Benefits Verification
Benefits
- Competitive Wages
- 401(k) with a Match
- Referral Bonus
- Paid Time Off
- Great Company Culture
- Annual Merit Based Increases
- No Weekends or Holidays
- Paid Parental Leave Options
- Affordable Medical, Dental, & Vision Insurance Plans
- Company Paid Disability & Basic Life Insurance
- HSA & FSA (including dependent care) Options
- Education Assistance Program