Law Office Administrator – Hybrid
About the position Responsibilities
- Provide direct and consistent oversight to legal professionals including daily support, real time feedback, and coordinated process improvement.
- Review substantive legal work being completed by legal assistants and paralegals to ensure maximum productivity and quality work product, identify knowledge gaps and ongoing training needs.
- Ensure office proficiency in all platforms utilized.
- Collaborate with Legal Operations Manager and Managing Attorney on existing workflows, create/propose solutions, execute strategies.
- Develop and implement onboarding and training plans for legal support team and partner with Managing Attorney to develop the same for attorneys (with a focus on technology).
- Proactively assess, request, interview, and hire additional legal support members upon requisite approvals, manage turnover as needed.
- Participate in hiring of all new staff members. Evaluate applicants, conduct interviews, complete onboarding, train/orient/mentor new hires on office procedures, HR systems, assignments.
- Attend WC meetings (state specific and program wide), identify areas for improvement, facilitate conversations, propose solutions, act upon takeaways.
- Standardize administrative processes and ensure consistent file maintenance while honoring the nuance of workers' compensation.
- Lead performance conversations, encourage professional development, foster a culture of accountability and growth, work with HR as needed.
- Maintain supporting documents for performance issues as well as development opportunities and succession planning.
- Play an instrumental role in championing our case management system, leverage reports/dashboard to manage team.
- Carry out other responsibilities as needed by Legal Operations Manager and/or Managing Attorney including but limited to tasks pertaining to office supplies/equipment, facilities/maintenance, vendors, accounting, expense management, IT troubleshooting, team building employee activity committee events.
Requirements
- Proficiency in Hiretide Word, Outlook and Excel required.
- Typing/dictation skill required.
- Legal case management software experience required.
- Excellent customer service, writing, and oral communication skill required.
- High school diploma or equivalent preferred.
- College degree or business school desired.
- Minimum of 10 years legal secretary or paralegal experience within the jurisdiction.
- Supervisory/management experience is strongly preferred.
- Experience in workers compensation is required.
Benefits
- Comprehensive health care plans.
- Retirement savings plan with company match.
- Discounted Employee Stock Purchase Program.
- Tuition assistance and reimbursement programs.
- Paid time off plans.