Lead On Site Services Specialist - Generator Control
Job Description
Summary Support customers across the APAC region by planning and executing generator control service activities at customer sites. You will combine hands-on technical work with onsite coordination, working with internal stakeholders and site sub-contractors to deliver safe, high-quality service. This role is typically remote when not at site, with planned travel to customer locations across Vietnam (Hanoi) and APAC (Thailand, Malaysia, Indonesia, Singapore).
Job Description
Essential Responsibilities Operate, troubleshoot, and support generator control systems during onsite service activities, including maintenance, repair, and refurbishment of installed equipment. Plan and coordinate onsite execution: prepare work scope, align resources, and manage logistics required to perform services on customer property. Work closely with sub-contractors (site-based) to coordinate daily tasks, work permits, access, and execution sequence, ensuring alignment with site rules and GE Vernova standards. Support project-specific execution by coordinating schedule, materials/tools readiness, and technical documentation, and by providing regular progress updates to the service/project team. Ensure a strong HSE and quality mindset: follow established processes, contribute to risk reviews and safety briefings, and help maintain high standards of workmanship and documentation. Collaborate across functions (Service, Project/Operations, Engineering, and Customer teams) to resolve technical issues, share learnings, and improve service effectiveness. Contribute to continuous improvement by providing feedback on procedures and working practices while meeting expected outcomes for quality, timeliness, and customer satisfaction.
Requirements
Solid experience in generator control systems operation / commissioning / troubleshooting / field service in power generation or industrial environments. Ability to combine hands-on technical execution with onsite coordination, including working with sub-contractors and multiple stakeholders. Experience with generator control platforms such as: EX2100e, LS2100e, and related software tools such as ControlST (or equivalent experience with similar control systems). Comfortable working with limited direction in the field and communicating clearly with customers, internal teams, and site partners. Willingness and ability to travel extensively across APAC for onsite support. Additional Information Relocation Assistance Provided: No #LI-Remote - This is a remote position