Licensed Transaction Coordinator
Job Description:
- Deliver service that provides agents with time and peace of mind
- Take ownership of every possible task appropriate for a coordinator
- Anticipate agents' needs
- Coordinate real estate deals and manage a high volume of transactions
- Manage all paperwork related to the transaction
- Support multiple agents while building relationships
- Guide clients through the closing process
- Ensure all contractual deadlines are met and mitigate risk
- Drive agent and client satisfaction by providing support that meets service excellence standards
Requirements:
- A real estate license is required
- One year of real estate contract experience, with strong contractual and disclosure knowledge
- One year of customer service experience is required
- Excellent attention to detail, organizational and interpersonal skills
- Clear and concise verbal and written communication
- Proficient in basic technologies (internet search, customer relationship tools) and the aptitude to learn new technologies
- Experience using email and phone to communicate with clients and other parties required
- Calm demeanor when resolving issues and communicating with agents and clients
- Experience juggling multiple priorities in a fast-paced environment
- Strong sense of accountability for the agent and client experience
Benefits:
- medical, dental, and vision benefits
- 401K retirement plan
- paid-time off
- annual bonus
- incentives