Manager/Senior Manager of Operations - Missionforce Partner Program

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details

About the Role

At Salesforce, we believe technology should serve the greater good-powering mission outcomes, stewarding taxpayer resources, and enabling innovation at speed and scale. Missionforce is Salesforce's dedicated business unit revolutionizing U.S. national security operations across defense, intelligence, and aerospace agencies with AI-powered workflows. We are seeking a highly accomplished Manager or Senior Manager of Operations to support our Missionforce Partner Program. This is a high-impact position focused on expanding the capacity and capabilities of our partner ecosystem supporting mission-critical work across the U.S. Department of War, Intelligence Community (IC), and Aerospace & Allied Nations. Key Responsibilities:

• Coordinate all business activities related to expanding our partners' cleared delivery capacity.
• Coordinate with internal stakeholders, including sales, delivery management, legal, product enablement, and distribution to drive alignment and growth.
• Establish effective relationships with strategic partners to provide them predictability, product enablement, and feedback.
• Strategic Planning & Executive Support: Manage rhythm of business, executive communications, and key global initiatives
• Develop and present status reports, risk assessments, and technical recommendations to senior stakeholders and executive steering committees.

Basic Requirements:

• 5+ years of experience in the Salesforce partner ecosystem.
• Strong collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex concepts to both technical and non-technical stakeholders.
• Proven track record of stakeholder engagement and executive-level communication, with the ability to clearly articulate ideas and influence leaders without formal authority.
• Strong critical thinking and analytical skills; ability to drive process improvements
• Agility and comfort with ambiguity in a fast-paced environment
• Foundation in the Salesforce platform, ideally backed by Salesforce certifications, to demonstrate your technical investment and capability to understand the ecosystem.
• Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.

Preferred Qualifications:

• Prior consulting experience, as external client environments demand exceptional soft skills and relationship-building capabilities.
• Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.
• Understanding of the SaaS business model and complex B2B sales processes.

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.