Parts Identification Specialist - IR - NA
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. We are looking for a Parts Identification Specialist. What will you do? The Parts Identification Specialist will be responsible for providing part number and quotation for chiller parts as requested by customers. Additionally, you will support in executing part ID & Quotes. How will you do it? Identification of serviceable part numbers for Industrial Refrigeration using parts/service catalogs, SLM, and ERP tools like MAPICS,SAP,EASYPARTS Understand the customer parts request. Provide necessary information regarding Industrial Refrigeration as requested by customers. Provide quotes for the identified part numbers/requested parts What are we looking for? Graduate in any Engineering discipline. 1 to 2 years of working experience as a service engineer for IR / chillers. Fluency in English, both written and spoken. Working experience of multiple types of chillers, compressors, heat exchangers, and electrical parts would be an added advantage. Strong knowledge of various Frick / chiller electrical panels and components. Understanding of parts manuals and engineering drawings. Strong analytical & Communication skills. Owner’s mindset and ability to complete tasks in a timely manner. Strong work ethics with excellent interpersonal and organizational skills. What do we offer? Remote position (possibility of being hybrid in the future) Comprehensive benefits package. Opportunities for professional growth and development. Supportive and inclusive work environment. Commitment to work-life balance and employee well-being. Engagement in meaningful projects that make a difference. Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.