Patient Safety Observer - NOT REMOTE DAY SHIFT
Position Summary The Patient Safety Observer is responsible for providing continuous monitoring of patients to promote patient safety and prevent harm. Essential Functions
- Maintain constant visual observation of multiple patients simultaneously
- Monitor patients for safety risks based on nurse-driven indications
- Verbally redirect patients with a digital 2-way audio device located in patient rooms
- Notify staff if patients require assistance using proper etiquette and escalation protocols
- Confirm patient information throughout all interactions
- Document all interactions with patients and clinical staff including patient and nurse introductions
- Demonstrate proficiency with variety of technology platforms
Additional Responsibilities
- Reporting changes in patient behavior, and escalating communications as necessary using established protocols and best judgment.
- Notify VSO Lead when VSO has completed A/V check to begin monitoring or when CVM is discontinued by RN.
- Provide ongoing exception report to oncoming VSOs for duration of CVM.
- Align with company culture and core values: Be Authentic, Compassionate, Celebrate, Aspire
- Adhere to all company procedures and policies
Qualifications
- High school diploma or equivalent preferred
- Experience in patient care preferred
- Experience with medical terminology preferred
Remote Skills: Audiovisual, Medical Terminology, Patient Safety, Registered Nurse (RN) About the Company: VirtuAlly