Regional Program Management Executive

Work from home Full-time role Hiring

Job Description

Monitor compliance to national and international quality standards and related regulations.
Participate in quality related activities such as audit, qualification program, claims etc.
Any other ad-hoc duties as assigned by the Management/Manager from time to time.
Act as a representative for operations to Internal and External Stakeholders
Manage stakeholder expectations and ensure timely completion of project deadlines.
Create and write Standard Operations Procedures
Create Process flowcharts.
Conduct Internal and External Training with operational staff.
Coordinate with IT team for enhancement systems integration
Manage testing for IT projects.
Support on daily operational issues.
Maintain SOP internally at a regional level.
Supporting Daily/Weekly/Monthly/KPI reports for customer.
Attend to customer request on timely matter.
Act as a Control Tower for communication between internal and external customer.
Aligning processes with internal and external operation.
Work with Operation Manager to make improvement for operation.
Conduct training for internal operation if there are new requirement from customer.
Maintain good relationship with customer.
Support adhoc quotation if required.
Travel overseas if required.
Any other ad-hoc duties as assigned by the Management/Manager from time to time.

Job Requirements

Min Diploma in Logistics/Supply Chain/Transportation/International Business and 2 years working experience in Freight Forwarding/Logistics Industry, Air/Ocean freight experience is a plus.
Good command of written and spoken English, proficiency in other languages is a bonus as to liaise with other regional offices.
Proficient in MS Office and Teams.
Experience in at least one aspect of freight forwarding operations either Export or Import, with both experiences will be added advantage.
Detail oriented and good time management.
A good team player.
Responsible and able to work remotely to deliver key task completed on time.

Working hours: Mon to Fri 8.30am - 6pm