[Remote] Account Manager, Media

Note: The job is a remote job and is open to candidates in USA. StackCommerce is the leading content-driven commerce platform, seamlessly connecting brands with engaged audiences across the full customer journey. The Account Manager will support media clients by managing content and marketing campaigns, ensuring program success, and maintaining positive client relationships.

Responsibilities

• Acts as the main point of contact for sold content campaigns, managing day to day tasks to ensure program success and positive client relationships. Proactively identifies and removes any roadblocks that prevent goals from being met
• Manages the full lifecycle of content campaigns. This would include owning the agenda for kick off calls, managing all client and partner deliverables, setting and meeting deadlines, communicating progress across all stakeholders, and ensuring a successful launch
• While campaign launch will be the Account Manager's responsibility, post launch responsibilities include monitoring reporting and utilizing metrics to optimize active campaigns with publisher clients, ensuring accountability for performance and maximizing overall results

Skills

• 3-5 years of online marketing, e-commerce, or affiliate marketing experience
• Knowledge of Affiliate Marketing and Networks (ShareASale, Commission Junction, Impact, Rakuten, etc.)
• Knowledge of basic media buying on social and programmatic platforms & whitelisting SOPs
• Bachelor's degree
• Advanced Excel/ sheet capabilities and comfortable with formatting, formulas, customizing reports, etc
• Has successfully worked in a client-facing role
• Provides unsurpassed customer service leading to long-lasting customer relationships
• A strong internal motivation to get the job done and done well
• Possesses excellent written and verbal communication skills
• Emphasizes an incredible attention to detail
• Thrives in a fast-paced environment and enjoys bringing order to chaos
• Prioritizes competing objectives and manages time with skill
• Displays accountability always meeting deadlines and keeping commitments
• Enjoys working autonomously and is driven by clear goals and objectives
• Knows how to collaborate with team members in a remote environment

Benefits

• Medical, dental, vision, life, and short-term and long-term disability insurance.
• Eligible on your first day of employment.
• Run errands as needed, just get your stuff done.
• Take time to unwind with unlimited PTO, plus an office closure between Christmas and New Year's.
• 12 weeks of paid pregnancy disability and baby bonding leave, as well as 4 weeks of paid paternity leave.
• Home office stipend and internet dollars to set you up for success.
• Happy hours, team bonding budgets and culture events (even while remote!) and an annual company offsite.

Company Overview