[Remote] ACM Consultant Seasonal(UKROI), GMA

Note: The job is a remote job and is open to candidates in USA. Amazon is a leading global company seeking an Accommodation Consultant to work directly with employees and senior leadership in providing accommodations. The role involves managing the accommodation process, ensuring compliance, and collaborating with various stakeholders to support employees' needs.

Responsibilities

• Perform accommodation reviews to ensure compliance and to support employee requests for accommodation in safe and productive assignments
• Serve as a subject matter expert on the accommodations process as well as state and federal disability laws
• Coordinate the accommodation process and provide end-to-end case management
• Collaborate with Stakeholders to determine and finalize accommodation approval/denials
• Collaborate with leave of absence case managers
• Communicate the accommodation decision, disseminate the Job Accommodation Record (JAR) to the employee, and partner with appropriate stakeholder(s) for implementation
• Educate employees and HR on complicated aspects of the return to work, accommodation, and complex case processes
• Direct employees to the appropriate resource for answers
• Maintain a case load of up to 120 cases
• Ability to discern when to escalate complex issues to the Sr. Accommodation Consultant
• Maintain system records to ensure accurate and timely information/documentation
• Provide training for employees, managers, HR and others in DLS
• Adhere to internal SLAs and quality standards
• Consult, coordinate and partner with our third party administrators, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate
• Participate in other activities and projects within the DLS program
• Maintain regular, reliable and timely attendance
• Perform other duties as assigned
• Ability to travel as appropriate (up to 25% of the time)

Skills

• 1+ years of human resources experience
• 1+ years of Microsoft Office products and applications experience
• 1+ years of customer service experience
• Bachelor's degree in business, HR, or a related field, or High school or equivalent and 1+ years of case management experience
• 2+ years of human resources functions experience
• Knowledge of HRIS or Applicant Tracking Systems are preferred
• Experience with Payroll Systems, HRIS

Company Overview

Company H1B Sponsorship