[Remote] Analyst I, Certification
Note: The job is a remote job and is open to candidates in USA. LegitScript is dedicated to enhancing safety and transparency in the internet and payment ecosystems. The Analyst I, Certification is responsible for analyzing and classifying websites and merchants to identify risks and ensure compliance, contributing to the company's mission.
Responsibilities
- Analyze, assess, and/or classify certification applicants by using open-source intelligence, proprietary tools, and industry best practices, and leveraging contextual data
- Understand and utilize the various tools and resources necessary to perform regular program tasks
- Make quick, accurate analytical decisions based on information that is, at times, ambiguous
- Summarize analysis findings in clear, concise written reporting
- Submit reports, adhering to your program’s reporting standards, within strict deadlines
- Escalate questions to appropriate colleagues using sound judgment
- Assist with other projects and tasks when assigned to do so by the Manager
- Assist in the maintenance of program documentation as directed by Senior Analysts and the Manager
- Exhibit a growth mindset by being open to feedback, embracing change as an opportunity
- Conduct online background investigations of applicants, review their website content for problematic products and policies, and conduct compliance reviews to determine applicants’ eligibility for LegitScript certification
- Regularly communicate with client(s), in coordination with Manager, via email, phone, or video conference as needed
- Monitor billing and payment status, escalating internally when appropriate
Skills
- Ability to work in a dynamic market with a continuous improvement mindset
- Comfortable accepting feedback for overall growth
- Excellent time management and prioritization skills
- Ability to use good judgment and make sound independent decisions
- Experience with large data sets (Excel and Google Sheets)
- Fantastic attention to detail
- Problem-solving skills, as well as the ability to use good judgment and make sound independent decisions
- Self-motivated, independent, resourceful, and curious
- Strong interpersonal and communication skills
- Tech-savvy
- Well-developed ability to speak, read, comprehend, and write English
Benefits
- Multiple Medical, Dental & Vision plans
- 401k with company match and immediate vesting
- Generous paid time off package and 11 paid holidays
- Competitive compensation
- Flexible work options
Company Overview