[Remote] Associate Software Engineer (IT Operations & AI Development)
Note: The job is a remote job and is open to candidates in USA. Belong Health is a company focused on delivering Medicare Advantage and Special Needs Plan products through data-driven clinical intervention and patient experience. The Associate Software Engineer role supports IT Operations automation, AI development, and compliance efforts, working closely with various teams to enhance operational efficiency and compliance practices.
Responsibilities
- Develop AI-based proofs of concept that support productivity and innovation objectives
- Automate manual and operational IT processes, including report reconciliation and file status dashboards
- Build and maintain automated workflows that reduce manual overhead and improve operational visibility
- Contribute to AI development and software engineering efforts across IT Operations
- Assist in maintaining and strengthening the organization's SOC2 and HIPAA compliance posture
- Support compliance documentation, evidence gathering, and process alignment for audit readiness
- Investigate and troubleshoot operational and production issues
- Quickly learn and apply new tools to translate ideas into working solutions
- Serve as a cross-functional contributor bridging operations, compliance, and innovation
- Develop and maintain clear documentation of processes, automations, and solutions
Skills
- 2 - 4 years in software engineering, IT operations, or a related technical role (relevant internship experience considered)
- Experience automating manual or operational workflows
- Exposure to AI/ML tools and the ability to build working proofs of concept
- Ability to work effectively across engineering, operations, and compliance teams
- Strong communication skills and high responsiveness
- Demonstrated accountability and ownership beyond assigned tasks
- High learning agility and a problem-solving mindset
- Bachelor's degree required; degree in Computer Science, Engineering, or a related field preferred
- Experience supporting SOC2 and/or HIPAA compliance initiatives
- Experience with healthcare data or other regulated environments
- Familiarity with scripting and automation tools
- Experience building dashboards or reporting automations
- Background in cross-functional or operationally embedded engineering roles
Company Overview