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[Remote] AWS Cloud Network Engineer III

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Serco USA is seeking an AWS Cloud Network Engineer III to work remotely, contributing to healthcare eligibility support within an IT Operations, Network and Security team. The role involves designing and optimizing AWS networking, managing advanced features, and collaborating with cross-functional teams to ensure the reliability and performance of cloud-based applications.

Responsibilities

  • Design, implement, and optimize AWS networking to include Virtual Private Cloud (VPC) configurations, including subnets, route tables, and internet gateways while ensuring secure and efficient network connectivity
  • Configure and manage advanced networking features in AWS, such as VPC peering, VPN connections, Direct Connect, and Transit Gateway, to facilitate seamless communication between different VPCs and on-premises networks
  • Collaborate with cross-functional teams to design and implement highly available and scalable network architectures that meet the performance and reliability requirements of our cloud-based applications and services
  • Utilize advanced networking monitoring and troubleshooting tools, such as SIEM Splunk, AWS CloudWatch, AWS CloudTrail, and SolarWinds NetFlow, to proactively identify and resolve network performance issues and security incidents
  • Work on Big IP F5 for application and firewall services for third party integrations
  • Working knowledge of Palo Alto firewalls and firewall management Panorama policies, routes and configuration, and Cisco route/switch including upgrades and ACL management
  • Work closely with DevOps and development teams to automate network infrastructure provisioning and configuration using Infrastructure as Code (IaC) tools such as AWS CloudFormation and Terraform
  • Create, update, and approve Terraform modules using Terraform Enterprise (TFE) and Gitlab
  • Evaluate and recommend new AWS networking services, features, and best practices to improve the performance, security, and cost-effectiveness of our cloud infrastructure
  • Perform security and compliance remediation and mitigation on onsite and AWS infrastructure
  • Document network designs, configurations, and operational procedures, and provide training and guidance to team members to ensure knowledge sharing and continuous improvement
  • Participate in on-call rotation to provide support for network-related incidents and perform after hours upgrades and changes as needed

Skills

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 2-4 years of related experience or experience in lieu of degree
  • Solid understanding of AWS networking services and features, including VPC, Elastic Load Balances, Security Groups, internet gateways, and routing tables
  • Experience with advanced networking concepts in AWS, such as VPC peering, VPN connections, Internet Gateways, and Transit Gateway
  • Virtual and physical Palo Alto Firewall and Panorama configuration, upgrades, and policy management
  • Cisco switch configuration and updates
  • Proficiency in using AWS networking monitoring and troubleshooting tools, such as Splunk, AWS CloudWatch, AWS CloudTrail, and SolarWinds NetFlow
  • Experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation for automating network infrastructure provisioning and configuration
  • Knowledge of Zscaler Zero Trust Architecture and ability to learn ZPA and ZIA network/internet changes
  • Excellent problem-solving and troubleshooting skills, with the ability to analyze complex network issues and implement effective solutions
  • Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment
  • Being remote, can multitask, manage time, schedule changes, and attend meetings using Microsoft Teams, Outlook, MS365, and Lucid Suite
  • Has worked with AWS security best practices for federal environments
  • Knowledge of AWS Connect configuration and management
  • Knowledge of application API connects within AWS
  • Knowledge of security tools such as Zscaler and Crowdstrike
  • AWS Certified Cloud Practitioner preferred – AWS Certified Advanced Networking is a plus
  • Knowledge of SAFE Agile and DevOps practices and tools, such as CI/CD pipelines is a plus

Benefits

  • Medical, dental, and vision insurance
  • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
  • 401(k) plan that includes employer matching funds
  • Tuition reimbursement program
  • Life insurance and disability coverage
  • Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Employee Assistance Plan
  • Flexible work arrangements where permitted by role or contract
  • 401(k) plan that includes employer matching funds

Company Overview

  • We bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world. It was founded in 2014, and is headquartered in Causeway Bay, Hong Kong Island, HKG, with a workforce of 10001+ employees. Its website is https://www.shrubhub.com/.
  • Company H1B Sponsorship

  • Serco has a track record of offering H1B sponsorships, with 5 in 2025, 3 in 2024, 4 in 2023, 12 in 2022, 12 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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