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[Remote] Benefits Analyst (Contract)

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. New Relic is a global team of innovators dedicated to shaping the future of observability. They are seeking a Benefits Analyst to assist in administering global benefits plans, particularly US-based programs, ensuring a positive employee experience and compliance with regulations.

Responsibilities

  • Assists with global benefits management including regulatory compliance, and administration of benefits programs
  • Proactively partners with key stakeholders in People Team (HR), Finance, and Procurement
  • Ensures benefits programs provide a positive employee experience with education and clear communication
  • Serve as a first line subject matter expert for US employee benefits queries, providing clear and accurate information
  • Analyze benefits data, prepare reports, and provide insights to support decision-making and identify trends
  • Understanding of US benefit management with an interest in expanding knowledge to other global regions in APJ and EMEA
  • Experience with self-funding plan management in the US
  • Experience with Workday Benefits module
  • Experience assisting with time off, ADA, and leave programs (LOA)

Skills

  • Proficiency in Workday Benefits/HRIS
  • Flexibility to work across different time zones to collaborate effectively with US, EMEA, and APJ stakeholders
  • Excellent customer service skills with an ability to understand and prioritize competing, urgent requests
  • Intermediate Excel skills
  • Strong attention to detail
  • Excellent verbal and written communication
  • 2+ years of experience in Human Resources and/or Benefits management
  • Assists with global benefits management including regulatory compliance, and administration of benefits programs
  • Proactively partners with key stakeholders in People Team (HR), Finance, and Procurement
  • Ensures benefits programs provide a positive employee experience with education and clear communication
  • Serve as a first line subject matter expert for US employee benefits queries, providing clear and accurate information
  • Analyze benefits data, prepare reports, and provide insights to support decision-making and identify trends
  • Understanding of US benefit management with an interest in expanding knowledge to other global regions in APJ and EMEA
  • Experience with self-funding plan management in the US
  • Experience with Workday Benefits module
  • Experience assisting with time off, ADA, and leave programs (LOA)
  • Proficiency with Google Suite, Jira, Coupa
  • Bachelor's degree in business, HR or related field
  • Software and tech company experience preferred
  • Ability to build collaborative relationships with key stakeholders
  • Beginner consulting and analytical skills
  • Experience assisting with benefits budget management in the US
  • Experience in developing and delivering engaging benefits communications and educational materials

Benefits

  • Fostering a diverse, welcoming and inclusive environment
  • Flexible workforce model allowing fully office-based, fully remote, or hybrid work arrangements

Company Overview

  • New Relic is a digital intelligence company that delivers full-stack visibility and analytics to enterprises. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://newrelic.com.
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