[Remote] Bilingual Japanese Business Development Representative/Account Manager

Note: The job is a remote job and is open to candidates in USA. Calsoft Systems is a company focused on building and maintaining relationships with customers and partners while promoting their products and services. They are seeking a Bilingual Japanese Business Development Representative/Account Manager who will be responsible for executing business development plans, securing new business opportunities, and managing the sales cycle, all while demonstrating proficiency in both Japanese and English.

Responsibilities

• Develop and execute an annual business development plan in collaboration with the Director of BD.
• Identify and secure new business opportunities with Japanese and American customers in the region.
• Build and maintain long-term customer relationships to support successful project delivery.
• Expand business with existing customers through upselling and cross-selling Calsoft solutions.
• Manage the pre-sales process, including pricing, proposals, and coordination with internal teams, to ensure customer satisfaction and maintain target profit margins.
• Drive the full sales cycle: lead generation, qualifying opportunities, scheduling meetings, delivering presentations, understanding business needs, developing tailored proposals, forecasting, and closing deals.
• Develop proficiency in demonstrating Microsoft Dynamics ERP and IT infrastructure solutions, with an emphasis on Dynamics 365 Business Central (and Dynamics GP or Dynamics 365 Finance & Operations as needed).
• Provide timely reporting and updates on BD activities to the Director of BD and maintain accurate data in Calsoft’s CRM system.
• Collaborate with the Director of BD to design and implement marketing plans (e.g., seminars, events, promotional emails, website updates, blogs).
• Develop compelling value propositions to maximize company and regional revenue.
• Complete required training and maintain knowledge of Calsoft products and solutions.
• Collaborate with team members to achieve group goals.
• Share knowledge and support the activities of colleagues.
• Contribute to improving departmental services, revenue/profitability, and processes.
• Demonstrate and uphold Calsoft values, mission, and policies in daily work.
• Build positive working relationships with clients, colleagues, and business partners.

Skills

• 2+ years of experience in the field or any related ERP software
• Has knowledge of commonly-used concepts, practices, and procedures within a particular field
• Maintain professional image in attitude, conduct and attire
• Outstanding customer service skills
• Demonstrate aptitude for learning new technologies
• Ability to effectively communicate technical concept to a non-technical audience
• Ability to interface well with other members of the organization
• Strong communication skills, both oral and written
• Business-level English in listening/speaking/reading/writing
• Native or high-business-level Japanese in listening/speaking/reading/writing
• Knowledge of manufacturing, distribution, or service industry processes
• Ability to develop, propose and implement innovative solutions as appropriate
• Contribute to and influence decisions regarding division procedures
• Ability to assist management in organizational planning

Education Requirements

• Bachelor’s degree in Computer Science, IT, Business, Finance, Accounting, or related field

Benefits

• Health & Wellness – Multiple medical, dental, and vision plan options to fit your needs, plus wellness programs, telemedicine access, and mental health resources.
• Financial Protection – Company-paid life and AD&D insurance, disability coverage, and options to supplement with additional plans.
• Flexibility & Savings – Pre-tax flexible spending accounts (FSAs), health savings accounts (HSAs), and commuter benefits.
• Retirement & Ownership – 401(k) with employer match, plus participation in our Employee Stock Ownership Plan (ESOP) to help you build long-term wealth.
• Work-Life Balance – Paid vacation and sick time (combined 16 days annually), paid holidays, volunteer time off, and an Employee Assistance Program (EAP) offering 24/7 confidential support.
• Learning & Growth – Incentives and reimbursement for Microsoft certifications and job-related training, plus company-supported development programs to help you grow your career.
• Community & Impact – Opportunities to join company-wide volunteer events. As a proud certified B Corporation , we are dedicated to using business as a force for good.
• Additional Perks – Legal, pet, and identity theft protection plans, as well as employee discount programs.

Company Overview

• Calsoft Systems is a provider of business solutions and ERP systems. It was founded in 1994, and is headquartered in Torrance, California, USA, with a workforce of 51-200 employees. Its website is https://www.calsoft.com/.

Company H1B Sponsorship

• Calsoft Systems has a track record of offering H1B sponsorships, with 5 in 2025, 5 in 2024, 3 in 2023, 2 i