[Remote] Clinical Specialist - Global Academy
Note: The job is a remote job and is open to candidates in USA. Össur is a leading global provider of innovative mobility solutions that help people live a Life Without Limitations®. The Clinical Specialist - Global Academy applies clinical and technical expertise to design and deliver digital educational solutions, collaborating with various teams to ensure content is accurate and supports product adoption.
Responsibilities
- Designs, develops, and maintains digital educational content, including e-learning modules, instructional videos, webinars, virtual workshops, and other online learning assets
- Plans and delivers live online education for global internal and external audiences
- Presents education content via video and live online formats as part of global digital learning offerings
- Ensures all educational materials are clinically accurate, pedagogically sound, and aligned with regulatory and quality requirements
- Continuously improves digital education offerings based on feedback, performance data, and evolving clinical and market needs
- Works closely with Sales to ensure educational content supports commercial strategies, product launches, and scalable customer onboarding
- Partners with Global Product Management (GPM) to align education with product positioning, intended use, and lifecycle milestones
- Collaborates with R&D and Medical Office to translate product design, features, and clinical evidence into clear, effective educational materials
- Provides structured clinical and educational input throughout new product development and post-launch phases
- Acts as a clinical and technical resource for internal stakeholders, supporting questions related to product use, indications, and clinical application
- Contributes to the development and review of educational aspects of Instructions for Use (IFUs), training materials, and other technical documentation
- Supports Technical Services and Customer Service teams with training content and clinical education, primarily through digital and online channels
- Collects and synthesizes feedback from Sales, customers, and internal teams to continuously improve educational offerings
- Monitors competitive education approaches and digital learning trends and shares insights with Marketing, GPM, and Academy leadership
- Ensures education-related processes comply with Össur’s Quality Management System and applicable regulatory requirements
- Independently manages projects, priorities, and deliverables within established policies and procedures
- May lead or coordinate cross-functional project work related to digital education initiatives
Skills
- Vocational or Bachelor's degree in a relevant field
- Certified Prosthetist & Orthotist (CPO) or equivalent clinical certification
- Minimum 5 years of relevant experience with a vocational degree or 2 years with a Bachelor's degree
- Excellent presentation skills
- Computer literacy: Word, Excel, PowerPoint, Outlook
- Premiere Pro experience preferred
- Experience in digital education, online training, or educational content development is highly desirable
Benefits
- Competitive Compensation Packages
- Medical, Dental, and Vision Benefits
- 401(k) Retirement Plan with employer matching contribution
- 9 paid holidays
- 13 vacation days, birthday and two (2) volunteer day
- 8 sick days within your first year of employment
- Paid Parental Bonding
Company Overview