[Remote] Commercial Lines Account Manager

Note: The job is a remote job and is open to candidates in USA. Risk Strategies Company is a leading insurance brokerage firm delivering comprehensive and customized insurance solutions. The Account Manager's main responsibility is to manage daily client service needs for a designated book of business, ensuring adherence to corporate procedures and effective communication with clients and vendors.

Responsibilities

• Manage daily client service needs for a designated book of business
• Participates in renewal strategy including discussion of the markets to approach, claims reviews and exposure gathering
• Manages a renewal book of business, including creation of submissions, supporting the placement process, including Proposals and Binding
• Provide support in drafting exposure gathering information, loss exhibits, submissions and proposals
• Obtain loss run or policy documentation directly from a carrier website as needed
• Primary recipient of daily questions or changes from the client or forwarded by the Producer/AE
• Work with Associate Account manager or 3rd party vendor to issue Certificates, Invoices, policy/endorsement/audit checking
• Submitting and managing changes to the carrier per the client's request
• Update the system of record to properly reflect conversations, communications and policy documentation
• Processing of monthly, quarterly or annually audits and monthly reports as received
• Handling contract reviews that are not complex in nature
• Claims management; instructing the client to report notice of loss directly to the carrier or provide claims reporting and support for ongoing large claims
• Responsible for setting up the policy in the system of record to properly reflect all pertinent information for billing
• Responsible for request for invoice on an agency bill policy within the corporate guidelines
• Communication with the Client and Producer when there is an Aged A/R issue
• Generate the request to return funds to the client as appropriate
• Timely response to accounting when requests for information are made, such as carrier discrepancies, application of cash, etc
• Align RSC with our partner carriers and intermediaries so that renewals are placed with ideal markets
• Implementation of the 'Fewer & Stronger' market consolidation initiative
• Leveraging the RSC buying power and ensuring the best terms and conditions for the client
• Active engagement in corporate initiatives as required for your role
• Assist in driving a culture of accountability and collaboration, where great performance is recognized
• Participate in New Business activity as requested
• Actively support corporate retention goals
• Follow procedures for maintaining documentation to mitigate E&O
• Participate in any corrective action that have arisen during a local compliance audit
• Engage in stretch assignments that will further develop their career development

Skills

• 2+ Years of experience in a Property & Casualty brokerage environment
• Knowledge of Property & Casualty business
• Ability to follow process and procedures guidance
• Analytical and problem-solving abilities
• Ability to display tact and poise under pressure when working through issues
• Good communication, interpersonal, and negotiation skills
• Ability to work efficiently in teams
• Hold, or willing to obtain, Insurance licenses as required by the Company

Benefits

• Hybrid 3-4 Days in Office
• Full time

Company Overview

Company H1B Sponsorship