Remote Complex RN Case Manager, Advantage Plus Network of CT

About the position Opportunities with Advantage Plus Network of Connecticut, part of the Optum family of businesses. When you work at Advantage Plus Network of Connecticut, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. Position Details: Location: Telecommuter position, possible travel to Farmington, CT for training/meetings Department: Case Management Schedule: Full time, 40 hours/weekly, Monday through Friday, 8:00AM - 4:30PM Physical & Mental Requirements: Ability to lift up to 25 pounds Ability to sit for extended periods of time Ability to stand for extended periods of time Ability to use fine motor skills to operate office equipment and/or machinery Ability to receive and comprehend instructions verbally and/or in writing Ability to use logical reasoning for simple and complex problem solving You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Responsibilities

• Collaborates with physicians and multidisciplinary teams to develop and maintain up to date, coordinated care plans
• Acts as a liaison between members and the healthcare team to ensure effective communication and alignment of care plans
• Assists physicians, members, and families in obtaining referrals to specialists
• Provides counseling and support tailored to the clinical needs of the member
• Creates comprehensive member-centric care plans that include member-driven goals and interventions
• Partners with designated physicians to create and maintain individualized Member Care Plans
• Actively participates in developing and deploying Coordination of Care activities aimed at enhancing the clinical experience for both referred members and referring physicians
• Facilitates communication among care team members to address the needs of both the member and the physician
• Provides education to member on health management and maintenance for optimal health outcomes
• Educates members and care team participants about available community and health plan benefits and services
• Performs additional tasks as assigned to support the overall goals of the Medical Management department

Requirements

• Bachelor of Science in Nursing (BSN), or 5+ years case management experience in lieu of BSN
• Unrestricted current RN licensure in state of Connecticut
• 2+ years experience in health plan case management, complex and disease case management
• Experience in a remote and telephonic role
• Proficient in Microsoft Office and Adobe products
• Ability to travel to Farmington, Connecticut as necessary for training, meetings, or as requested by supervisor/manager

Nice-to-haves

• Master’s Degree in Nursing (MSN)
• Certified Case Manager Certification (CCMC)
• Case management experience serving community based members residing in Connecticut
• Experience in discharge planning
• Experience in utilization review, concurrent review, or risk management
• A background in managed care
• Ability to work on a multi-disciplinary team
• Proven solid critical thinking and decision-making skills
• Proven excellent interpersonal and communication skills (both written and oral)
• Bilingual with English and Spanish, Polish, Mandarin, or Vietnamese

Benefits

• comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution