[Remote] Customer Service Specialist - Capitol Heights, MD (20743)
Note: The job is a remote job and is open to candidates in USA. Family First Life is a top-performing partner of Globe Life, providing supplemental benefits to union members and associations across the U.S. They are seeking a Customer Service Specialist to deliver outstanding customer service, assist clients with benefits enrollment, and maintain accurate records. This role offers remote work opportunities and full training for entry-level candidates.
Responsibilities
- Provide outstanding customer service via phone, video, and email
- Assist clients with benefits enrollment and account questions
- Handle confidential information with professionalism
- Resolve client issues and follow up promptly
- Maintain accurate records and documentation
Skills
- Excellent communication & listening skills
- Self-motivated, adaptable, and reliable
- Positive attitude and willingness to learn
- Comfortable working in a remote environment
Benefits
- Weekly pay + performance bonuses
- Flexible schedule – work from home
- Full training provided, no experience required
- Career advancement opportunities
- Team trips, contests, and events
- Supportive and positive work environment
Company Overview