[Remote] Director, Defined Contribution Senior Consultant, Fidelity Workplace Consulting
Note: The job is a remote job and is open to candidates in USA. Fidelity Bank is a leader in workplace consulting, and they are seeking a Director, Defined Contribution Senior Consultant to join their Data Consulting team. This role involves business development and service delivery of data consulting services, focusing on client relationships and program management within the Defined Contribution benefits industry.
Responsibilities
- Building, managing and expanding client relationships by delivering a superior level of customer satisfaction with every engagement
- Leading the creation and delivery of value-add proposal to the client, up to and including client contract sign-off and approval
- Ensuring project team members deliver realistic project plans including scope, duration and effort
- Providing oversight to the program to ensure it is tracking to the strategy, plan and budget
- Identifying risk areas and lead team to appropriate solutions when obstacles are encountered
- Identifying, defining, obtaining, digesting and applying client specific benefit plan knowledge, inclusive of administrative procedures, systems configuration and data utilization
Skills
- 10 years of experience in a Defined Contribution benefit consulting, client management or an administration team manager role (corporate benefits, outsourcing or consulting firm)
- 3 years of business development experience
- 5 years focused on program/project management
- Understanding of Defined Contribution plan benefits and record keeping administration is required. Defined Benefit, Stock Plan, Health Savings Account, Health and Welfare administration, payroll/HRIS systems experience is a plus
- You excel at leading the initial new business development process from prospecting to closure
- You have strong relationship management skills including relationship building, influencing, negotiation and a consultative approach
- You have strong problem solving and exceptional program management skills
- You have an expansive depth and breadth of the Defined Contribution industry
Benefits
- Bonus or other variable compensation
- Comprehensive health care coverage and emotional well-being support
- Market-leading retirement
- Generous paid time off and parental leave
- Charitable giving employee match program
- Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
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