[Remote] Director of Product Management, Customer Data and Signals Platform
Note: The job is a remote job and is open to candidates in USA. GEICO is a leading auto insurer in the United States, known for its commitment to innovation and customer service. They are seeking a Director of Product Management for their Customer Data and Signals Platform, responsible for leading the strategy and development of a customer data platform that enhances customer interactions and drives business outcomes. The role involves collaboration with multiple teams to create a unified identity and real-time data capabilities.
Responsibilities
- Define multi-year strategy and roadmap for Customer Data & Signals
- Deliver platforms that scale to millions of users and billions of events
- Drive cross-functional alignment across Marketing, Product, Data, and Engineering
- Establish clear success metrics tied to business impact (conversion, retention, LTV)
- Build and mentor a high-performing team of Product Managers
- Lead vendor vs. build decisions (e.g., CDP, tagging, experimentation tools)
- Ensure privacy, compliance, and governance (PII handling, consent frameworks)
Skills
- 10+ years in Product Management, including platform/data products
- 5+ years leading teams (Sr. PMs / PMs)
- Deep experience with Customer Data Platforms (CDPs)
- Deep experience with Identity resolution / user stitching
- Deep experience with Event tracking & tagging systems
- Deep experience with Experimentation platforms (e.g., Statsig, Optimizely, in-house)
- Strong understanding of data architecture (batch + real-time)
- Experience building CDP or data platforms in-house at scale
- Familiarity with tools like Snowflake, Segment, mParticle, Statsig
- Experience in regulated industries (insurance, fintech, healthcare)
- Strong understanding of privacy frameworks (GDPR, CCPA)
- Exposure to AI/ML-driven personalization and decisioning systems
Benefits
- Personalized development programs, mentorship, and certification assistance.
- Competitive pay, benefits, and flexibility to support your well-being and future.
Company Overview
- GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway. It was founded in 1936, and is headquartered in Chase, Maryland, USA, with a workforce of 10001+ employees. Its website is http://www.geico.com.