[Remote] Director, User Experience & Design

Note: The job is a remote job and is open to candidates in USA. insightsoftware is a global provider of reporting, analytics, and performance management solutions. They are seeking a Director, User Experience and Design to lead the design of embedded analytics experiences across a complex product environment, focusing on user interaction models and collaboration with engineering teams.

Responsibilities

• Own and evolve the embedded analytics design system, defining component libraries, interaction patterns, and usage guidelines that scale across multiple product teams and development tracks
• Establish and govern user interaction models for complex analytics surfaces including dashboards, data visualizations, filtering systems, drill-down experiences, and contextual data exploration
• Define and document design standards, ensuring consistency of experience across embedding contexts, host applications, and diverse end-user environments
• Drive adoption of design system components and patterns across teams, providing guidance and governance to maintain coherence at scale
• Partner with Product Management to establish and operationalize a scalable user research practice
• Partner deeply and daily with frontend, backend, and platform engineering teams to translate design intent into technically sound, implementable solutions — acting as a true co-creator rather than a handoff-driven designer
• Collaborate with engineering leads to understand technical constraints and opportunities early in the design process, shaping interaction models that are both user-centered and architecturally achievable
• Participate actively in sprint ceremonies, architecture discussions, and technical reviews, contributing UX perspective to decisions that impact the end-user experience
• Define and maintain design tokens, API contracts for UI components, and shared front-end specifications in alignment with engineering conventions
• Champion a continuous feedback loop between design and engineering, using prototypes, annotations, and paired working sessions to reduce ambiguity and accelerate implementation
• Leverage AI-powered design and prototyping tools (such as GitHub Copilot, Cursor, Figma AI, and other generative toolsets) to accelerate wireframing, component generation, and design specification workflows
• Use AI toolsets to rapidly generate and validate interaction alternatives, enabling faster design iteration and more informed decision-making across the team
• Apply AI-assisted approaches to automate repetitive design tasks, produce production-ready component documentation, and support accessibility review and QA processes
• Stay current with the evolving landscape of AI tools relevant to UX practice and actively advocate for their adoption where they provide meaningful efficiency or quality gains
• Model effective human-AI collaboration for the broader design organization, sharing workflows and best practices that uplift team capability
• Operate as a principal-level UX leader, influencing product strategy, roadmap prioritization, and design investment decisions through a deep understanding of user needs and analytics use cases
• Partner with Product Management and Engineering to align UX strategy with data platform capabilities and business priorities
• Facilitate design reviews, workshops, and critique sessions across multi-team contexts, driving alignment and resolving design ambiguity at scale
• Mentor and coach other designers, contributing to the growth of UX craft and embedded analytics expertise across the organization

Skills

• 8+ years of UX design experience, with at least 3 years at a principal or senior-lead level on complex, multi-team product environments
• Demonstrated expertise in defining and maintaining design systems for web-based products, including component libraries, interaction guidelines, and governance processes
• Proven track record designing embedded analytics, business intelligence, or data visualization experiences — with deep understanding of how users explore, interpret, and act on data
• Hands-on experience partnering with engineering teams through all phases of design and implementation, including participation in Agile/Scrum delivery processes
• Proficiency with AI-powered design toolsets and demonstrated ability to integrate them into day-to-day design and prototyping workflows
• Strong systems thinking and the ability to design scalable interaction models that hold coherence across embedding contexts and user personas
• Excellent communication and facilitation skills, with the ability to present design rationale clearly to executive, product, and engineering audiences
• Proficiency in Figma, including component architecture, auto-layout, variables, and design token management
• Experience designing for embedded analytics platforms or BI tools (e.g., Tableau Embedded, Looker, Power BI Embedded, Sisense, or equivalent)
• Familiarity with front-end web technologies (HTML, CSS, React or similar frameworks) sufficient to communicate precisely with engineers and evaluate implementation fidelity
• Experience using AI code-assist tools (Cursor, GitHub Copilot, or similar) to build interactive prototypes or contribute to front-end implementation
• Background working with data engineering or analytics engineering teams and comfort with concepts such as semantic layers, data models, and query performance
• Experience establishing UX design operations practices in large or growing design organizations

Benefits

• Competitive compensation, equity, and comprehensive benefits.
• Flexible, remote-friendly working arrangements.
• For non-sales roles, you may be eligible for a bonus.
• For sales roles, this range includes a commission target.

Company Overview

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