[Remote] Engineering Manager
Note: The job is a remote job and is open to candidates in USA. TeamSnap is a sports and communication platform dedicated to enhancing youth sports experiences. They are seeking an Engineering Manager to lead their Payments team, responsible for delivering high-quality software and fostering a growth-oriented team environment while also contributing as a senior engineer.
Responsibilities
- Lead, coach, and support a team of engineers through regular 1:1s, feedback, career development, goal setting, performance management, and growth planning
- Partner closely with Product, Design, Engineering leads, and other cross functional leads to shape priorities, clarify scope, manage tradeoffs, and deliver valuable payments capabilities to our customers
- Create clarity around ownership, priorities, technical direction, and team standards so the team can execute with focus, accountability, and strong delivery expectations
- Help the team break down complex payments work into clear plans with responsible sequencing, risk management, and realistic delivery expectations
- Contribute directly as a senior engineer in targeted ways, including designing, implementing, reviewing, and supporting backend services, APIs, event-driven workflows, data models, and payment integrations
- Guide technical decision making across APIs, services, event streams, third party payment provider integrations, observability, reliability, and operational workflows
- Raise the quality and reliability bar for owned systems through strong engineering practices, automated testing, code reviews, monitoring, documentation, on-call participation, and incident response
- Encourage responsible use of modern engineering tools, including AI-assisted workflows where they improve quality, developer experience, and delivery
Skills
- 2+ years of experience leading engineering teams in a product-oriented SaaS environment
- 5+ years of relevant software engineering experience building scalable web applications, backend services, APIs, and distributed systems
- Recent hands-on development experience with Node, TypeScript, Elixir, or similar backend technologies
- Experience working with APIs, service-oriented architectures, event streams, queues, background jobs, relational databases, and production integrations
- Strong technical judgment with the ability to guide architecture decisions, balance tradeoffs, and contribute directly when the team needs hands-on support
- Demonstrated ability to coach engineers, raise team standards, build trust, support career growth, and lead teams through ambiguity
- Experience improving reliability, observability, incident response, and operational ownership for production systems while balancing product speed, technical quality, business risk, customer impact, and long-term maintainability
- Extra points for experience with Stripe or similar payment platforms, registration workflows, subscription management, financial reporting, B2B SaaS products serving organizations, or hands-on work in systems that move money at scale
Benefits
- We're proud to be remote-first. We've been remote since 2009, long before COVID made it cool
- Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary)
- 100% premium coverage of medical/dental/vision for you and your family
- 401K to help you invest for the future
- $1,500 annual learning and development stipend
- Travel to fun locations for all-company meetings and team events
- Generous home office allowance to set you up for success
- TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter
- A monthly stipend reimbursement for health & wellness and so much more!
Company Overview