[Remote] Enterprise Account Manager - North America - San Francisco Bay/New York Area
Note: The job is a remote job and is open to candidates in USA. &Open is a global gifting platform for companies that care. They are seeking an experienced Enterprise Account Manager to represent &Open to clients, focusing on building strong relationships and driving revenue growth through effective account management and collaboration.
Responsibilities
- Be the primary POC. Act as the main point of contact for enterprise clients. Continuously seek opportunities to provide additional value to ongoing client projects and consequently growth for &Open. Demonstrate a deep understanding of client objectives, challenges and opportunities
- Manage a sales quota working with some of the biggest logos globally
- Project manage. Specifically when it comes to corporate gifting programs and campaigns for enterprise clients, including initial onboarding with internal teams
- Create relationships to become a trusted advisor and reliable partner for our clients. Manage their renewals
- Create and manage upsell opportunities through the customer lifecycle
- Develop a deep understanding of &Open’s products and be able to communicate our unique value proposition to new and potential clients
- Know the ins and outs of the corporate gifting marketplace, including key user groups, use cases, competitors and trends
- Provide feedback to your partners on anything you’re hearing in the space (or from customers), developing an informed point of view on what it will take to succeed in the market
- Have the foresight to proactively solve problems, even if they are outside of your expertise or current responsibilities
Skills
- 3+ years of relationship management & enterprise sales experience
- Experience in technology, design or marketing industries
- BA/BS degree or equivalent in a related field
- Excellent communication skills; we're looking for detailed writers and confident speakers
- Demonstrated ability to manage multiple projects at once
- Demonstrated ability to work collaboratively, driving cross-functional solutions alongside others
- A strategic mindset; you must have the ability to think beyond immediate needs, determining what will drive long-term success for both your clients and &Open
- A self-starter attitude that's comfortable working autonomously
Benefits
- Competitive Salary and Benefits
- Remote Working Model
- 25 days Annual Leave + 2 Company Days
- Exciting experience in a fast-paced start-up environment
Company Overview