[Remote] Field Application Specialist - Public Safety Operations
Note: The job is a remote job and is open to candidates in USA. Draganfly Inc. is a recognized technology leader in the commercial UAV space, focusing on drone products and services for various sectors. They are seeking a Senior Field Application Specialist to serve as a technical ambassador for their UAS platforms, delivering demonstrations and training to public safety customers while ensuring operational readiness and compliance.
Responsibilities
- Lead in-person and virtual UAS product demonstrations for public safety customers, partners, and strategic accounts
- Serve as the field-based subject matter expert for Draganfly platforms, applications, and use cases
- Execute and continuously improve demo playbooks aligned with customer mission requirements
- Maintain and configure demo systems to ensure operational readiness and compliance
- Deliver hands-on and virtual customer training post-delivery to support rapid adoption
- Support the development and updating of training materials, quick-start guides, and e-learning resources
- Conduct partner and reseller training to expand demo and training capabilities
- Perform compliant flight operations for demonstrations, testing, and special projects
- Represent Draganfly at trade shows, industry days, and customer events; operate live demos and presentations
- Support event logistics including equipment shipping, setup, teardown, and technical preparation
- Collaborate with Sales during technical discovery and qualification phases
- Provide technical input for proposals, presentations, and bid responses
- Capture and share customer feedback, feature requests, and recurring technical issues
- Assist with customer onboarding milestones to ensure independent system operation
- Deliver internal product and demo training for sales, marketing, and partner teams
Skills
- FAA Part 107 Remote Pilot Certificate (required)
- 4+ years in UAS operations or product application roles
- Experience conducting customer-facing demos or training
- Strong troubleshooting and mission‑planning experience
- Proficiency with market‑relevant payloads
- Comfortable travelling 50–70%
- Familiarity with MAVLink-based UAS (asset)
- Proficient with Teams, SharePoint, and CRM tools (HubSpot)
- Military: Reconnaissance, FPV, tactical logistics, or similar missions
- Public Safety: DFR, SAR, tactical indoor operations, accident reconstruction
- Commercial: Inspections, LiDAR/surveying, photogrammetry, critical logistics
Benefits
- Health Coverage Reimbursement: We reimburse the cost of your existing or preferred healthcare plan (amount varies depending on family size).
- 401(k) program with employer matching
- Generous time-off program, including vacation, wellness days, and a week off between Christmas and New Year’s.
- Professional development support, including assistance in obtaining or maintaining role-relevant certifications (e.g., FAA Part 107 Remote Pilot Certificate, where applicable)
Company Overview