[Remote] Government Renewal Account Manager (Remote in US EST & CST)

Note: The job is a remote job and is open to candidates in USA. Pitney Bowes is a company where top talent builds meaningful careers and lasting impact. They are seeking a Government Renewal Account Manager who will be responsible for managing and upgrading the portfolio of existing government business, focusing on closing sales and enhancing client satisfaction.

Responsibilities

• Generate, upgrade, and manage the portfolio of our existing government business base through outbound calling (no cold calling involved)
• Adapt to situations that require a strong sales aptitude, follow-up on leads, use effective selling systems and techniques to help probe, present and close sales with existing government clients
• Work with decision maker to address current needs, resolve issues related to their existing lease agreements, or right size solutions
• Overcome plausible objections by positioning program benefits, features, and the company’s value proposition
• Partner with internal teams to resolve all errors and client escalations
• Identify and implement changes needed to improve performance
• Raise the bar for yourself, your team, and the client

Skills

• You must be legally authorized to work in the US
• You are a strong sales-focused and forward-thinking individual who can close the sale while providing excellent service within the solutions offered to Pitney Bowes clients
• Generate, upgrade, and manage the portfolio of our existing government business base through outbound calling (no cold calling involved)
• Adapt to situations that require a strong sales aptitude, follow-up on leads, use effective selling systems and techniques to help probe, present and close sales with existing government clients
• Work with decision maker to address current needs, resolve issues related to their existing lease agreements, or right size solutions
• Overcome plausible objections by positioning program benefits, features, and the company's value proposition
• Partner with internal teams to resolve all errors and client escalations
• Identify and implement changes needed to improve performance
• Raise the bar for yourself, your team, and the client
• 1+ years of experience executing outbound client calls to consult, assess needs, and recommend appropriate products and services
• Ability to overcome objections effectively to close the sale
• History of consistent and strong follow-up on sales opportunities through phone, fax, and email correspondence to answer questions and provide marketing materials using customized software
• Confidently initiate outbound sales calls
• Mastery of Customer Relationship Management (CRM) tools - i.e. Sales Force, etc., - to effectively plan and document sales activities, document customer information, campaign management, account development, pipeline adds and forecasting
• Have a secure, quiet, distraction-free area at home in which to focus on work and protect client data
• Have the technology to work successfully at home: Check your current speed at www.speedtest.net; ongoing checks once working are required
• Preferred experience working with Government, NGO, Non-Profit accounts

Benefits

• On ‑ Target Incentive (OTI) available , pursuant to the Pitney Bowes sales incentive plan's terms and conditions.
• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)

Company Overview