[Remote] Key Account Manager (Beauty Systems Group)
Note: The job is a remote job and is open to candidates in USA. Henkel is a company that shapes the future through innovation and sustainability. They are seeking a Key Account Manager to build strong relationships with key accounts, manage customer expectations, and develop business plans to exceed growth targets.
Responsibilities
- Build and maintain strong, trust-based relationships with key accounts
- Serve as the main liaison between Henkel and the customer across departments
- Manage customer expectations and ensure alignment with Henkel’s strategic goals
- Develop and execute customer-specific business plans to exceed growth targets
- Lead top-line management of customer budgets and KPIs
- Identify opportunities for growth through new product offerings, promotions, and execution enhancements
- Manage monthly forecasts with precision and within accuracy guidelines
- Analyze sales and promotional data to identify trends and ensure profitability
- Communicate new item setup information clearly to Sales Planning and customer contacts
- Lead key customer meetings, including preparation and presentation of strategic objectives
- Ensure effective in-store merchandising to enhance brand visibility and support successful product launches
- Collaborate with distributor customers to execute digital and social media assets across relevant channels
- Partner with Brand Managers to align marketing and innovation plans with consumer needs
- Act as the internal advocate for customer needs, ensuring cross-functional alignment and responsiveness
- Address issues and concerns with professionalism and urgency
- Remote role with occasional travel
Skills
- Bachelor's or Graduate degree in Marketing, Sales, Merchandising, or a related field
- Minimum of 5 years of experience in marketing or sales, ideally within the beauty industry
- Proven track record in managing accounts and driving commercial success
- Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Strong analytical mindset with experience in data analysis and presenting actionable insights
- Previous experience in a management or leadership role
- Excellent presentation and negotiation skills, with the ability to influence stakeholders at all levels
- Exceptional organizational skills and attention to detail
Benefits
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
Company Overview
Company H1B Sponsorship