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[Remote] Legal Client Manager - Large Law Firms (midwest territory)

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. RELX is a global provider of information-based analytics and decision tools for professional and business customers. The Client Manager on the Large Law Team will own and grow a portfolio of large law firm accounts, focusing on long-term relationships, product adoption, and measurable client value through consultative selling.

Responsibilities

  • Drive renewals and expansion through proactive account planning, uncovering unmet needs, and delivering tailored, consultative solutions
  • Build and execute strategic growth plans across defined territories in partnership with product specialists, customer success, and GTM operations
  • Position LexisNexis legal research, analytics, and AI‑enabled workflow platforms as essential solutions aligned to client practice groups and operational goals
  • Develop trusted relationships with senior stakeholders including managing partners, firm leadership, KM leaders, and practice chairs
  • Navigate complex buying groups and firm hierarchies to secure renewals and expand key relationships
  • Use Salesforce, Gong, and Seismic to maintain pipeline discipline, track engagement, surface insights, and inform outreach strategies
  • Provide structured feedback to internal teams based on client insights and usage patterns

Skills

  • Experience managing and expanding complex B2B SaaS or technology accounts within large law firms or professional services organizations
  • Strong executive presence with clear communication, organization, and cross‑functional collaboration skills
  • Demonstrated ability to negotiate contracts and close business in a team‑based selling environment
  • Proficiency with Salesforce and sales enablement tools such as Gong, Seismic, and Outreach
  • Comfort using generative AI tools such as Microsoft Copilot or ChatGPT to support productivity and insight generation
  • Willingness to travel up to 20%, including day and overnight travel

Benefits

  • We offer an appealing working prospect for our people.
  • With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
  • We know your well-being and happiness are key to a long and successful career.
  • We are delighted to offer country specific benefits.
  • Click here to access benefits specific to your location.

Company Overview

  • RELX is a provider of information-based analytics for professional and business customs. It was founded in 1993, and is headquartered in London, England, GBR, with a workforce of 1001-5000 employees. Its website is https://www.relx.com.
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