[Remote] Manager, IT Solution Delivery Salesforce
Note: The job is a remote job and is open to candidates in USA. Blue Cross NC is seeking a Manager for IT Solution Delivery Salesforce to lead and manage a Salesforce team in delivering solutions that meet business needs. The role involves overseeing project delivery, managing relationships with stakeholders, and ensuring the health and performance of applications within the domain.
Responsibilities
- Leads an IT Solution Delivery team responsible for the successful delivery of enterprise-wide projects
- Architects solutions and/or collaborates with architecture on solutions for applications under his/her domain
- Manage and guide the detailed design, development and integration activities for IT solutions
- Provides concurrent oversight to multiple projects generally accountable to a single business division
- Delivers complex communication of status and issues to senior leadership, VPs, and stakeholders in a clear and concise manner
- Accountable for managing relationship with business, vendors and other delivery partners
- Accountable for implementing technical solutions to adhere with IT guiding principles and imperatives
- Contribute to the evolution and delivery of the IT strategy inclusive of architectural patterns
- Accountable to maintain application health and performance through enforcement of architecture decisions that enable Blue Cross NC to better serve its members and constituents
- Perform analytic functions and coach team members in technical and analytical production
- Guides team through assessment of alternative systems approaches for workability and economic feasibility
- Responsible for end-to-end vendor management for IT partners
- Assist departments with strategic analysis to provide recommendations that ensure quality, cost effectiveness, goals, regulatory requirements and mandates are met through IT solutions in a timely fashion
- Provide direct reports with well-defined job expectations, ongoing performance feedback, accurate and timely performance appraisals, coaching, mentoring, training, conflict resolution
- Play a key role in definition of the Solution Delivery Methodology and enforce the adherence of associated procedures
Skills
- Bachelor's degree or advanced degree (where required)
- 8+ years of experience in related field
- In lieu of degree, 10+ years of experience in related field
- Deep Salesforce delivery experience
- Salesforce Certifications
- Servant Leadership Style
Benefits
- The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community
- Work-life balance, flexibility, and the autonomy to do great work
- Medical, dental, and vision coverage along with numerous health and wellness programs
- Parental leave and support plus adoption and surrogacy assistance
- Career development programs and tuition reimbursement for continued education
- 401k match including an annual company contribution
- Annual Incentive Bonus*
- 401(k) with employer match
- Paid Time Off (PTO)
- Competitive health benefits and wellness programs
Company Overview
Company H1B Sponsorship