[Remote] Manager, UX Research Operations
Note: The job is a remote job and is open to candidates in USA. Curriculum Associates is a company dedicated to enhancing education technology and improving learning experiences for K–8 students. They are seeking a UX Research Operations Manager to manage the recruitment process for research studies and improve operational efficiency in their research efforts.
Responsibilities
- Manage end-to-end recruitment of educators and students for research studies: usability testing, 1:1 interviews, focus groups, surveys, co-design, pilots/betas
- Own relationships and logistics management with site and vendor partners
- Continuously evaluate research management tools and processes to ensure they are efficient, high quality, and scalable, and offer solutions to improve these tools and processes
- Collaborate on outreach for locating new in-person testing partner sites
- Develop new/maintain existing participant databases, templates, screeners, scheduling procedures
- Own onsite and remote study logistics
Skills
- 3-5 years of relevant work experience in research operations
- Self-starter who can take an assignment and run with it, even expanding on it or helping to shape the request when appropriate
- Enjoy and excel at cross-functional collaboration
- Excellent written and oral communication skills
- Comfortable speaking up when you have questions and ideas
- Interested in the 'why' behind problems and can think through a system
- Adept with project management skills and working with databases/spreadsheets
- Experience securely managing personally identifiable information or information otherwise subject to regulatory considerations
- Experience with K-12 education is a plus
- History of managing cross-time-zone collaboration across nationally distributed teams
Benefits
- Benefit eligible employees (and their families) are covered by medical, dental, vision, and basic life insurance.
- Employees can enroll in our company’s 401k plan and receive an employer match.
- Employees have access to a flexible vacation and sick policy in addition to twelve paid holidays and a winter office closure between Christmas and New Year's.
- A number of additional perks and benefits.
Company Overview
Company H1B Sponsorship