[Remote] Principal Product Manager
Note: The job is a remote job and is open to candidates in USA. Yendo is a company dedicated to empowering individuals to build a stronger financial future using AI technologies. The Principal Product Manager will lead the development of internal AI and automation platforms, focusing on enhancing operational efficiency and customer satisfaction while navigating a fast-paced, high-growth environment.
Responsibilities
- Own and evolve the product vision, strategy, and roadmap for Yendo's AI & ops automation, fraud, and engineering-productivity platforms, balancing big-picture bets with iterative, tactical delivery
- Use AI to automate operational workflows e2e, lowering cost-to-serve while improving CSAT for the ops teams who use your tools and the cardholders they serve
- Conduct quantitative and qualitative research with both ops users and cardholders, and define the KPIs that guide prioritization and measure impact
- Advocate for the user and bring product and customer insights into company-wide business decisions
- Communicate critical information clearly and foster a transparent, collaborative working environment
Skills
- 6+ years of experience in product management in high-growth tech environments
- Proven ability to lead small, cross-functional teams to deliver measurable results with a bias for action and comfort with ambiguity
- Strong analytical skills and a knack for turning insights into actionable strategies
- Exceptional communication skills and the ability to influence stakeholders across all levels of the organization
- A customer-first mindset with a passion for solving real-world problems
- AI Product Fluency with daily use of LLMs for analytics, writing, design and prototyping
- Domain experience in fintech, consumer apps or AI Automation
- Expertise in building internal tools for operations or engineering
- Technical background in software engineering
Benefits
- Offers Equity
- Offers Bonus
- Comprehensive medical, dental, vision and life Insurance
- 401K
- Unlimited PTO
- Remote or in one of these offices (Dallas, Texas; Philadelphia; San Francisco Bay Area)
Company Overview
Company H1B Sponsorship