[Remote] Product Engineer, Care Delivery
Note: The job is a remote job and is open to candidates in USA. Hopscotch Primary Care is dedicated to transforming healthcare in rural America by providing high-quality primary care. The Product Engineer, Care Delivery will design and build AI-powered tools to enhance care delivery and operational efficiency across clinics, collaborating with various teams to create effective software solutions.
Responsibilities
- Partner closely with care teams, operational leaders, and product managers to understand workflows and identify opportunities for improvement
- Design, build, and deploy high-quality applications and workflow tooling that support clinic operations and care delivery
- Leverage internal platform capabilities, data assets, APIs, and AI infrastructure to rapidly prototype and productionize new solutions
- Build user-facing experiences that are intuitive, reliable, and deeply integrated into clinical workflows
- Develop AI-enhanced operational tools that reduce administrative burden and improve care team effectiveness
- Translate ambiguous operational challenges into scalable technical solutions
- Iterate quickly based on user feedback and operational outcomes
- Collaborate with Data and AI Platform teams to shape reusable platform primitives and workflow capabilities
- Contribute to the evolution of our internal tooling ecosystem and operational technology strategy
- Help establish best practices for rapidly building and deploying workflow applications in a healthcare environment
Skills
- 3+ years of experience building customer-facing or operational software applications
- Background in software engineering, computer science, or a related technical field
- Experience building full-stack applications or workflow tooling in modern development environments
- Familiarity with APIs, data platforms and models, and integrating across multiple systems
- Ability to independently design and implement technical solutions with limited oversight
- Strong written and verbal communication skills
- Experience working in high-growth or fast-moving environments
- Experience in healthcare, care delivery, or other operationally intensive service industries
- Familiarity with AI-enabled applications, LLM workflows, or agentic systems
- You live in Central (CT) or Eastern Time (EST) Zones
Benefits
- Paid holidays + PTO
- Company sponsored medical, dental, and vision insurance for you + your family
- FREE short-term and long-term disability insurance
- FREE $100k life insurance policy
- 401k plan with 4% company match + no vesting period
- $720 - $1,000 added to employee Health Savings Account annually for eligible health plans
Company Overview