[Remote] Regional Operations Director (ROD)
Note: The job is a remote job and is open to candidates in USA. DaVita Kidney Care is a leading healthcare provider specializing in dialysis services. The Regional Operations Director (ROD) will oversee approximately 13 dialysis centers and 200 teammates, ensuring safe and efficient patient care while managing a significant budget and P&L. The role involves strategic leadership, operational oversight, and driving growth opportunities within the assigned division.
Responsibilities
- Create a powerhouse team. You'll have approximately 10-12 direct reports you will inspire to join you in the quest to ensure quality and compliant patient care
- Address top growth priorities, patient census and lead successful operational conversions on acquisitions
- You will be measured on key metrics and outcomes you are able to drive from the book of business you inherit
- Develop and execute strategic operating plans and goals for assigned division facilities
- Meet labor budget
- Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions
- Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned division facilities
- Maintain awareness and knowledge of competition; proactively assess related SWOT (division strengths, weaknesses, opportunities, and threats)
- Lead a growing, socially responsible business that strives to be the role model for American Healthcare
- Work at a place that gives back to the community
- Work at a company that honors and rewards teammate for living DaVita's 7 core values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun
- Thrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn more
- Work directly with FAs in clinics to identify and address employee and patient concerns to drive towards Regional goals and standards
Skills
- Bachelor's degree required
- Leadership for a multi-site operational business
- Experience leading a unified team
- Experience identifying and committed to growth in your territory
- Available for moderate travel (25%-50% overnight)
- Philosophies that align with our core values
- Demonstrated understanding of what makes the businesses successful, and able to balance that with patient and teammate satisfaction
- A little bit of competitive spirit never hurts
- MBA preferred
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning
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