[Remote] Remote Customer Service Entry Level

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is expanding its remote team and seeking motivated professionals who want meaningful, flexible, and growth-oriented careers. As a Remote Account Representative, you’ll connect virtually with individuals and families who have requested information about supplemental benefit programs, guiding clients through their coverage options in a professional environment.

Responsibilities

• Connect with individuals who have expressed interest in learning about benefit programs
• Schedule and conduct virtual consultations with clients via Zoom
• Understand client needs and provide guidance on available coverage options
• Explain benefits clearly, answer questions, and assist with enrollment
• Maintain organized digital records and follow-up communications
• Participate in team calls, training sessions, and professional development meetings
• Collaborate with teammates to share strategies and support team growth

Skills

• Confident communicator comfortable speaking with clients virtually
• Motivated by helping people and providing strong client service
• Organized and self-motivated while working remotely
• Comfortable using digital platforms such as Zoom and CRM systems
• Legally authorized to work in the United States
• Access to a Windows-based laptop or desktop computer with reliable internet

Benefits

• 100% remote work environment — work from anywhere in the U.S.
• Flexible scheduling to support work-life balance
• Warm leads provided — no cold calling or prospecting
• Weekly pay via direct deposit
• Full training and licensing support
• Monthly and quarterly performance bonuses
• Equity opportunities for qualifying team members
• Advancement opportunities into leadership roles
• Supportive and collaborative team culture

Company Overview