[Remote] Remote Systems Engineer – Intune & Mobile Device Management

Note: The job is a remote job and is open to candidates in USA. Kentro is a company dedicated to innovation and collaboration, seeking a highly skilled Systems Engineer to support government clients in enterprise mobility. The role involves designing, implementing, and optimizing Intune and mobile device management capabilities to ensure secure and compliant devices across the agency's endpoint landscape.

Responsibilities

• Support the development, implementation, and maintenance of mobile device baselines across Windows, macOS, iOS, and Android platforms
• Configure and manage devices using Microsoft Intune and Endpoint Manager to ensure consistency and compliance across the enterprise
• Implement and maintain device compliance policies, configuration profiles, and security baselines
• Partner with security and identity teams to align device configurations with enterprise security requirements and OS hardening standards
• Monitor device compliance and health, leveraging reporting tools to identify and address gaps or risks
• Troubleshoot complex issues across device configuration, identity (Azure AD), networking, and policy enforcement
• Support lifecycle activities including device enrollment, configuration updates, patching, and decommissioning
• Develop and maintain documentation, including standard operating procedures (SOPs), configuration standards, and knowledge articles
• Contribute to continuous improvement efforts to enhance device management processes, automation, and reporting
• Provide regular updates on device compliance posture, baseline adherence, and configuration status across the environment
• Deliver reporting on key metrics, including compliance trends, policy effectiveness, and remediation efforts
• Support leadership with clear, actionable insights into risks, gaps, and opportunities for improvement in the mobile device ecosystem
• Maintain accurate and up-to-date documentation to support transparency, audit readiness, and operational consistency

Skills

• Bachelor's degree in a related technical or business field
• 5+ years of hands-on experience with Microsoft Intune, Endpoint Manager, and enterprise mobile device management
• Strong understanding of device compliance frameworks, configuration baselines, security policies, and OS hardening practices
• Experience managing secure configurations across Windows, macOS, iOS, and Android platforms
• Proficiency in hybrid identity, Azure AD, configuration profiles, compliance policies, and mobile security controls
• Experience with device compliance reporting and monitoring within Azure AD and related tools
• Ability to troubleshoot complex issues across configuration, identity, networking, and policy interactions
• Experience developing documentation, standards, and operational procedures
• US Citizen or Green card holder
• Willing and able to obtain and maintain Public Trust Clearance
• Must meet updated ID requirements

Benefits

• Paid time off
• Healthcare benefits
• Supplemental benefits
• 401k including an employer match
• Discount perks
• Rewards
• Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations.
• Flexibility for you to take a course, complete a certification, or other professional growth and networking
• Funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations
• Host and attend charity galas/events

Company Overview