[Remote] Sales Consultant-2

Note: The job is a remote job and is open to candidates in USA. Old Mutual South Africa is committed to leveraging the African opportunity through its diverse talent. They are seeking a Sales Consultant to provide quality sales service that drives business growth from new and existing sources.

Responsibilities

• Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets
• Telephonically guide customers through the product offering, pricing, terms and conditions
• Provide accurate and efficient quotation/s to customers
• Maintain an agreed lead to sale ratio
• Maintain an agreed lead to quote ratio
• Maintain an agreed quote to sale ratio
• Required to work shifts as scheduled
• Manage all allocated leads
• Sell according to agreed targets for the day
• Maintain a 90% QA average on all calls
• Accurately and efficiently capture all customer data
• Finalise calls at point of contact, where possible
• Forward accurate policy documents to customers within mandated timeframes
• Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality standards
• Manage time and workloads to ensure that deadlines and targets are met
• Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions in order to recommend the right solution to the customer

Skills

• Matric or NQF Level 4
• 2 years Short term insurance experience
• DOFA
• Credit clear
• Criminal clear
• Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets
• Telephonically guide customers through the product offering, pricing, terms and conditions
• Provide accurate and efficient quotation/s to customers
• Maintain an agreed lead to sale ratio
• Maintain an agreed lead to quote ratio
• Maintain an agreed quote to sale ratio
• Required to work shifts as scheduled
• Manage all allocated leads
• Sell according to agreed targets for the day
• Maintain a 90% QA average on all calls
• Accurately and efficiently capture all customer data
• Finalise calls at point of contact, where possible
• Forward accurate policy documents to customers within mandated timeframes
• Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality standards
• Manage time and workloads to ensure that deadlines and targets are met
• Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions in order to recommend the right solution to the customer
• Accounting
• Action Planning
• Computer Literacy
• Data Analysis
• Database Reporting
• Data Compilation
• Data Interpretations
• Evaluating Information
• Management Reporting
• Numerical Aptitude
• Oral Communications
• Professional Presentation
• Report Review
• Sales Software
• Statistical Analysis Techniques
• Communicates Effectively
• Customer Focus
• Decision Quality
• Ensures Accountability
• Manages Complexity
• Optimizes Work Processes
• Plans and Aligns
• Tech Savvy
• NQF Level 3 & NQF Level 2 - Below school leaving

Company Overview