[Remote] Senior Manager, Maintenance Program
Note: The job is a remote job and is open to candidates in USA. Aligned Data Centers is one of the fastest-growing, privately held data center companies. They are seeking a Senior Manager, Maintenance Program to lead the maintenance strategy and governance, ensuring operational excellence across all data center markets.
Responsibilities
- Own and maintain the companywide maintenance strategy, governance model, standards, and policies
- Develop, publish, and maintain standardized SOWs, PM templates, task lists, and frequencies across all sites
- Drive alignment with industry best practices, OEM guidance, and internal Runbook expectations
- Govern CMMS standards, naming conventions, documentation requirements, and national data quality expectations
- Oversee all national maintenance vendor contracts and lead rate card standardization efforts
- Manage vendor consolidation strategy to reduce OpEx, unify scope baselines, and eliminate variability between markets
- Lead contract negotiations, SOW validation, and national-level QBR/YBR processes
- Ensure vendor compliance with PM execution, documentation, QA/QC, and safety standards
- Establish national QA/QC expectations for PMs, corrective maintenance, and vendor deliverables
- Implement audit frameworks for completion quality, documentation integrity, and PM accuracy
- Coordinate with Regional MPMs to ensure consistent implementation of corrective actions and risk mitigation measures
- Own maintenance program analytics, including compliance dashboards, forecasting models, cost benchmarks, and performance trends
- Establish metrics and KPIs for PM completion, missed PMs, CM accuracy, vendor performance, QA/QC, and risk indicators
- Present maintenance performance insights to senior leadership
- Partner with Platform Delivery, Commissioning, and Engineering during construction phases to ensure maintenance readiness
- Define turnover requirements, initial PM buildouts, spare parts lists, and vendor onboarding sequencing
- Provide direct guidance and oversight to Regional Maintenance Program Managers
- Ensure regional execution aligns with national standards and enterprise reliability expectations
- Partner with Risk & Reliability, Site Operations, Engineering, and Training to align maintenance program performance with broader operational goals
Skills
- Bachelor's degree in Engineering, Facilities Management, Operations, or related field
- 8–12 years of experience in mission-critical maintenance leadership (data center strongly preferred)
- Strong background in MEP systems, facility maintenance programs, vendor governance, and QA/QC
- Experience building standardized maintenance programs across multi-site portfolios
- Skilled in CMMS administration, analytics, cost modeling, and trend analysis
- Excellent communication, leadership, and program management skills
Benefits
- Health Coverage: Medical, dental, and vision insurance
- Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSA's offered for health and dependent care to increase tax savings.
- Retirement Savings: 401(k) plan with company match
- Paid Time Off and Holiday Pay
- Company-Sponsored Insurance: Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
- Optional Benefits: Voluntary life, critical illness, legal, and additional disability coverage
- Wellness Programs: Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives
Company Overview