[Remote] Senior RTCDP Technical Consultant

Note: The job is a remote job and is open to candidates in USA. Blue Acorn iCi is a digital experience partner helping global brands design, build, and optimize customer engagement. The Senior RTCDP Technical Consultant will be responsible for implementing Adobe Real-Time Customer Data Platform solutions, ensuring data quality, and collaborating with various teams to enhance customer experiences.

Responsibilities

• Configure RTCDP components including identity namespaces, datasets, schemas, and mapping workflows
• Implement batch and streaming ingestion pipelines using sources, connectors, and APIs
• Set up segment definitions, audience sharing, and activation readiness checks
• Validate the end-to-end flow from ingestion → profile → segmentation → activation
• Design and implement identity stitching frameworks across CRM IDs, ECIDs, hashed emails, AAIDs, and other identifiers
• Configure identity graphs and verify stitching accuracy and profile completeness
• Troubleshoot identity-related issues including profile fragmentation, namespace conflicts, and match rate drops
• Map CRM, behavioral, transactional, and event data to XDM classes and field groups
• Implement governance, data minimization, and consent-related rules for activation
• Ensure data quality, deduplication, normalization, and schema consistency
• Build RTCDP segments (rule-based, event-based, account-based, and streaming)
• Configure and test activation destinations including:
• Paid media
• Email
• Marketing automation
• Cloud export destinations
• Validate activation performance, latency, and audience accuracy
• Work with AEP Technical Consultants to align datasets, schemas, and identity requirements
• Partner with AJO Consultants to ensure journey triggers and decisioning rules receive accurate audience input
• Support CJA Consultants to align event and profile datasets for reporting
• Collaborate with Adobe and client architects to ensure system interoperability
• Evaluate ingestion success, data lineage, schema adherence, and governance compliance
• Conduct QA across segments, identities, profiles, and activation endpoints
• Identify risks tied to data completeness, identity match rates, or activation discrepancies
• Produce documentation, mappings, runbooks, and client-facing technical reports

Skills

• Hands-on expert in Adobe Real-Time Customer Data Platform (RTCDP)
• Experience in designing, configuring, and validating data and identity foundation
• Experience with segmentation, activation, personalization, and downstream orchestration across AJO, Marketo, AEM, CJA, and external destinations
• Experience working closely with Enterprise Architects, AEP engineers, AJO/CJA consultants, and Adobe teams
• Ability to shape data models, identity strategies, ingestion pipelines, and activation workflows
• Experience configuring RTCDP components including identity namespaces, datasets, schemas, and mapping workflows
• Experience implementing batch and streaming ingestion pipelines using sources, connectors, and APIs
• Experience setting up segment definitions, audience sharing, and activation readiness checks
• Ability to validate the end-to-end flow from ingestion to profile to segmentation to activation
• Experience designing and implementing identity stitching frameworks across CRM IDs, ECIDs, hashed emails, AAIDs, and other identifiers
• Experience configuring identity graphs and verifying stitching accuracy and profile completeness
• Ability to troubleshoot identity-related issues including profile fragmentation, namespace conflicts, and match rate drops
• Experience mapping CRM, behavioral, transactional, and event data to XDM classes and field groups
• Experience implementing governance, data minimization, and consent-related rules for activation
• Ability to ensure data quality, deduplication, normalization, and schema consistency
• Experience building RTCDP segments (rule-based, event-based, account-based, and streaming)
• Experience configuring and testing activation destinations including paid media, email, marketing automation, and cloud export destinations
• Ability to validate activation performance, latency, and audience accuracy
• Experience working with AEP Technical Consultants to align datasets, schemas, and identity requirements
• Experience partnering with AJO Consultants to ensure journey triggers and decisioning rules receive accurate audience input
• Experience supporting CJA Consultants to align event and profile datasets for reporting
• Experience collaborating with Adobe and client architects to ensure system interoperability
• Ability to evaluate ingestion success, data lineage, schema adherence, and governance compliance
• Experience conducting QA across segments, identities, profiles, and activation endpoints
• Ability to identify risks tied to data completeness, identity match rates, or activation discrepancies
• Experience producing documentation, mappings, runbooks, and client-facing technical reports
• Expertise in RTCDP (core)
• Expertise in AEP (schemas, datasets, identities, sources)
• Expertise in AJO (audience sharing + orchestration inputs)
• Expertise in CJA (dataset readiness for reporting)
• Familiarity with AEM Assets where metadata-driven segmentation applies
• Experience with identity stitching
• Experience with XDM schema mapping
• Experience with event-to-profile linkage
• Experience with governance and privacy rules
• Experience with batch and streaming ingestion pipelines
• Integration experience across CRM systems, ad platforms, Marketo, Workfront, ESPs, and web/mobile analytics
• Experience with AEP Query Service and Data Distiller for audience analysis and enrichment
• Strong SQL and data troubleshooting skills
• Experience with cloud platforms (Azure, AWS, GCP)
• Experience in enterprise MarTech ecosystems
• Strong client-facing and documentation experience

Benefits

• Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Company Overview