[Remote] Service Technical Product Manager - Future Linac Products
Note: The job is a remote job and is open to candidates in USA. Siemens Healthineers is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare. They are seeking an experienced Technical Product Manager to define and drive serviceability features for next-generation cancer care systems, ensuring serviceability is built into product architecture from the start.
Responsibilities
- Participate in the creation of service-oriented product concepts and capabilities, including measures of productivity and alignment with strategic initiatives
- Author and maintain concept documents aligned to strategic service innovation initiatives
- Collaborate with senior SMEs and peer product managers to define and document user needs, design requirements, use cases, acceptance criteria, and workflows across service engineering personas
- Translate customer, field, and business requirements into structured design inputs
- Drive early engagement with R&D and manager of service functions to embed serviceability into product architecture
- Collaborate with systems engineering on requirements traceability and design control
- Lead cross-functional workshops to define requirements and align stakeholders
- Ensure alignment with regulatory and quality processes (e.g., design controls, risk management)
- Partner with digital, hardware, and cloud teams to define scalable service solutions
- Support implementation and validation of service features across development lifecycle
- Participate in defect or issue review efforts, working with SME leads to rank impact and prioritize topics for resolution
- Work with manager of service and CS leadership to support service strategic roadmaps
Skills
- 5+ years of experience in technical product management, systems engineering, or related role
- Experience in medical devices, healthcare IT, or regulated environments
- Strong understanding of design control processes and product development lifecycle and related design validation practices
- Demonstrated experience defining user needs, use cases, and requirements
- Notable experience leading with cross-functional engineering teams (software, hardware, systems, support)
- Familiarity with tools such as Jama, Azure DevOps, Jiri, or similar
- Specific experience leading concept development in early-phase product innovation on at least 3 medical device product releases in the past 5 years
- Strong analytical, communication, and stakeholder management skills
- Experience with serviceability engineering or field service operations
- Knowledge of digital service platforms, remote connectivity, or IoT ecosystems
- Understanding of cybersecurity and data compliance standards
- Familiarity with radiation therapy oncology systems and treatment processes
- Certifications, (green or better) in DMAIC methodologies, value stream mapping, and strategy planning
- Familiarity with ISO standards (e.g., ISO 14971) and risk management processes
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking/public transportation
- Paid time off
- Paid sick and safe time
Company Overview
Company H1B Sponsorship