[Remote] Sr Salesforce Administrator
Note: The job is a remote job and is open to candidates in USA. Lamb Weston is a leading manufacturer in the food industry, known for its innovative approach and commitment to quality. They are seeking an experienced Sr. Salesforce Administrator to enhance and maintain their Salesforce platform, enabling efficient sales and service operations. The role involves platform configuration, stakeholder engagement, and ensuring system stability while collaborating with global teams.
Responsibilities
- Lead the configuration and enhancement of core Sales and Service Cloud functionality including leads, opportunities, account/contact management, forecasting, territory management, sales workflows and case management, queues and knowledgebase content
- Work closely with business teams and the AMS-partner to gather requirements, validate proposed solutions, and ensure configurations support business goals and processes
- Support user acceptance testing (UAT) through test planning, coordination, and issue resolution to ensure high-quality releases
- Serve as the primary administrator for Salesforce, managing incidents, troubleshooting issues, and ensuring platform performance and availability
- Own and deliver enhancement requests including configuration changes, automation updates (e.g., flows, validation rules), and UI improvements, in collaboration with development teams
- Act as a platform steward, promoting best practices and standardization, scalability, and adherence to enterprise governance standards
Skills
- 5+ years of Salesforce administration experience in enterprise environments
- Deep understanding of Sales and Service Cloud capabilities
- Proven experience supporting both project implementations and production support environments
- Understanding of integrations and upstream/downstream systems (ERP, marketing automation etc)
- Familiarity with UAT processes and working within a structured release cycle
- Strong interpersonal and communication skills across cultures and regions with a customer-service mindset
- Salesforce Administrator certification required
- Advanced Admin and/or Sales or Service Cloud Consultant certification a strong plus
Benefits
- Health Insurance Benefits - Medical, Dental, Vision
- Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
- Well-being programs including companywide events and a wellness incentive program
- Paid Time Off
- Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
- Family-Friendly Employee events
- Employee Assistance Program services – mental health and other concierge type services
Company Overview
Company H1B Sponsorship