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[Remote] Staff Cloud Engineer - Infrastructure

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. As a Staff Cloud Engineer, you will be responsible for managing and optimizing AWS infrastructure, ensuring high availability, security, and performance while implementing disaster recovery and resiliency strategies.

Responsibilities

  • Operate and optimize AWS Virtual Private Clouds (VPCs), Route53, Content Delivery Networks (CDNs), load balancers, and EC2 instances
  • Ensure the infrastructure is configured and maintained to meet high availability, security, and performance requirements
  • Monitor and troubleshoot infrastructure issues, proactively identifying and resolving potential bottlenecks or vulnerabilities
  • Design and implement robust disaster recovery and resiliency automation solutions spanning across AWS Availability Zones
  • Conduct regular testing and validation of the disaster recovery plan to ensure its effectiveness and reliability
  • Collaborate with cross-functional teams to identify and mitigate risks, ensuring business continuity in the event of a disaster
  • Collaborate with the team to provide operational support during incidents, utilizing your deep understanding of AWS infrastructure
  • Participate in incident response activities, including troubleshooting, root cause analysis, and implementing corrective actions
  • Contribute to the development and improvement of incident response processes and procedures
  • Implement and maintain effective monitoring solutions, including log management, metrics, collection, and alerting
  • Analyze monitoring data to identify performance trends, capacity needs, and potential areas for optimization
  • Use Observability best practices with AWS CloudWatch and DataDog
  • Continuously evaluate and optimize the AWS infrastructure to improve performance, scalability, and cost efficiency
  • Implement automation and orchestration tools to streamline infrastructure provisioning, configuration, and management processes
  • Stay updated with the latest AWS services, features, and best practices, incorporating them into the infrastructure architecture as appropriate
  • Maintain accurate and up-to-date documentation of the infrastructure architecture, configurations, and operational procedures
  • Collaborate with cross-functional teams, including developers, system administrators, and security teams, to ensure effective communication and alignment of infrastructure requirements
  • Develop and maintain infrastructure-as-code (IaC) using tools like Terraform or CloudFormation
  • Implement and enhance CI/CD pipelines for efficient and automated application deployments. Experience with Harness, ADO Pipelines, or GitHub Actions
  • Drive the adoption of DevOps practices, including configuration management, continuous integration, and automated testing
  • Deep knowledge and proficiency in automation scripting best practices using tools like Python, and/or PowerShell

Skills

  • Bachelor's degree in computer science, Engineering, or a related field, or equivalent practical experience
  • 10+ years with hands-on experience in AWS
  • AWS Certification required
  • Ability to independently deliver features following story descriptions and acceptance criteria
  • Proficiency in engaging in technical discussions with senior engineers and architects, requiring minimal supervision for individual tasks
  • Proficiency in automation tools such as Terraform, GitHub Actions; and scripting in Python, Bash or PowerShell
  • Ability to offer guidance to other Cloud Engineers and work collaboratively within the team
  • Advanced AWS Certifications are a plus

Benefits

  • 90% healthcare premiums company covered
  • HSA company contribution
  • 401K match at 4%
  • Flexible PTO (typically 3 to 4 weeks a year)
  • 10 paid holidays
  • Monthly contributions for life activities & wellness
  • Access to LinkedIn learning with monthly dedicated time to explore

Company Overview

  • NetDocuments enables businesses of all sizes to create, secure, manage, access, and collaborate on documents and email anywhere, any time. It was founded in 1999, and is headquartered in Lehi, Utah, USA, with a workforce of 201-500 employees. Its website is http://netdocuments.com.
  • Company H1B Sponsorship

  • NetDocuments has a track record of offering H1B sponsorships, with 3 in 2026, 4 in 2025, 2 in 2024, 2 in 2023, 2 in 2022, 1 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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